Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

January 10, 2021

This is the 2nd store I have installed Vitals on. The theme I am using for this store has a lot of the apps included in Vitals. I installed it on this 2nd store because of the reviews app. It is outstanding! I have tried others but this is by far the best reviews app out there in my opinion. And as a bonus, I have all the other apps that my theme doesn't have built-in. Oh, and I like the icons for the currency app better than the ones on my theme. These are much prettier.

After Nine Months
Canada
About 1 year using the app
May 20, 2022

I am SO stoked to have discovered and added the Vitals app to my Shopify store for many reasons: its functionality, the depths of its offerings, and the solid & responsive interface to name just a few. Where I'm REALLY blown away is by the customer service. Super fast response times & super fast and effective resolutions. Not to mention that more often than not, they've offered up solutions to problems I didn't even know I had until I had the answer sitting right in front of me. I can't recall the last time I felt such a deep and serious commitment to customer service. So grateful to know they've got my back 100%.

Harmony Coast
Canada
About 1 year using the app
July 9, 2022

I used this app and I need to confess the support is awesome they solved all my problem with web site layout. Good job!

LUMIYA
Italy
About 1 year using the app
July 14, 2020

This is one if the only apps you will ever need! Their customer service is second to none!! I give it 6 stars!

Luxe On The Go
United States
About 1 year using the app
April 1, 2023

The app is really good, and you can find almost everything you need for your ecommerce!
The support team is amazing and are always happy to help. I have never had any problem getting help when I needed it. Kliphord D. and John Paul have solved multiple problems for me in less than 5 minutes. Definitely recommended!

The best thing is that they are also trying to develop the app constantly so they can have exactly what you need.

MyPetPassion
Denmark
About 1 year using the app
February 28, 2022

Vitals app has a lot of great utility and features. You may need to customize some of the functionalities in order to get them fully aligned with your store + theme, but the support team is wonderful and they will help you get everything set up. Thanks Vitals team

Aladdin
United States
About 1 year using the app
August 11, 2021

Great information, excellent service, and awesome app!
Thanks a lot, Vitals, you are doing great work!!!

Regencius
Portugal
About 1 year using the app
March 2, 2022

Best app and even better customer service ! Dev team is on point and can fix all your problems or concerns !

Quebec SUP
Canada
About 1 year using the app
August 11, 2022

Fast and awesome service! John & Gary were excellent!! I reached out on the online chat several times and they've been super helpful. Thanks

Frankincense Pure
Australia
About 1 year using the app
March 1, 2022

The App is filled with soo many good features! The customer support was instant and John even helped me with customizations while setting the offer live!!

Swashaa
India
About 1 year using the app