Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

August 2, 2021

Great app and speedy support. We have been spending so much time and effort on multiple apps but Vitals can do it all in just a few minutes. Thank you!

Tiệm Bút Shiawase
Vietnam
9 months using the app
September 20, 2018

Great app...has some of the best features around...highly recommend this app it is extremely useful.

CSA II®'s Confederate Corner Store
United States
9 months using the app
March 13, 2021

I used this app to interact with my customers. I want them to have an interactive experience as if they were in my brick and mortar store. I have been able to customize the colors.

ThePinkprintBoutique
United States
9 months using the app
May 24, 2023

Vitals is a fantastic app for Shopify stores! It offers a wide range of features that have significantly improved my store's credibility and conversions. The user interface is intuitive, making customization a breeze. I love how Vitals combines multiple apps into one, saving me time and money. The customer support provided by the Vitals team is exceptional. Highly recommended!

Shrunk
Germany
8 months using the app
August 9, 2021

We've used VITALS for a few weeks now adding more and more functionality as we go. We started with pre-orders and while it didn't work immediately for our site due to our custom code, the support team made it work very quickly and efficiently, they are very good at what they do!

Pepper Swimwear
United States
9 months using the app
March 17, 2022

I love this app and the customer service is always kind and helpful! Thanks for assisting me fast, no stress at all with them!

Dogs Fairytales
Estonia
9 months using the app
March 24, 2020

Great support, you will not find any better app for its purpose. Plus, the support is amazing, I was responded within 2 minutes!

ECOSIDERS
Spain
9 months using the app
Vitals replied March 25, 2020

Thank you for the review! We are always here to help :)

Edited October 20, 2021

我很喜欢你们的功能,虽然有时候插件会有些迟钝,但是你们的支持团队会马上给我解决问题,这个太重要了。我希望你们可以做得更棒。我希望这个APP可以更加流畅,然后响应速度更快,做的更美观一些。最后再次谢谢你们的支持团队,他们帮了我大忙。

TaoTronics
United States
8 months using the app
July 18, 2023

Customer support is amazing! John from customer support was so quick in replies it... like these guys are literally sitting there to help us... and btw I didn't have any problem ! the app is sick!!

Rex Ardent
India
6 months using the app
November 27, 2022

De app werkt perfect! De customer service staat altijd klaar en kan zelfs zorgen voor op maat gemaakte aanpassingen. Top werk!

Alcanside
Netherlands
8 months using the app