Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

June 18, 2022

j'ai eu plusieurs fois besoin d'eux pour differents services et a chaque fois c'est une personne differentes qui s'occupe du probleme, et a chaque fois se sont des personnes super aimable et très réactives très professionnelles. C'est vraiment une très bonne équipe. merci a eux excellent travail

BornToFitness
France
About 1 year using the app
October 16, 2019

great app, all you need in one place. also great and easy customer support, I really enjoy it! Thank you, guys!

Oneposh
United States
About 1 year using the app
Vitals replied November 1, 2019

Thank you for your trust in our support team! It's always our top priority to make sure your issues are resolved and questions are answered!

January 8, 2022

Best app ever, all in 1 place, I use uit always in my stores, good job guys! support team is awesome and always are there to help you if you have any problem, these guys really know what they are doing, Vitals is a must in any shopify store.

Oternaly
United States
About 1 year using the app
February 3, 2023

Great app on the store. I got amazing assistance from Abraham and will mostly likely need his support and others in the future. Overall great app for the store

Laracago
United States
About 1 year using the app
September 15, 2021

Really excellent app and amazing support! I was looking for a custom change and Andrei had it on my site in less than ten minutes! Highly recommended.

The Magic Tin Company
United Kingdom
About 1 year using the app
November 13, 2019

I love all the functions that this app provides. It took my store to a new level. The part that I love even more though is the amazing support. I logged a ticket to inquire about how to fix a problem I was having, within 5 min I received an email back that my issue was fixed for me. I am supper happy that I decided to use Vitals.

EssentiallyPerfect
United States
About 1 year using the app
Vitals replied November 15, 2019

The support team would like to thank you for taking the time to mention how amazing they were! Thank you for your review.

March 7, 2023

Très bonne application il sont la pour nous aider en tout temps le support technique est très efficaces merci beaucoup!

Boussole du Pêcheur
Canada
About 1 year using the app
May 16, 2022

Great app! The customer service is awesome! They offer 24/7 support and are very prompt and helpful!

Garb
United States
About 1 year using the app
November 18, 2020

all round great app. has everything in one so no need to go looking for other apps. the Customer service team are always very helpful and very quick to assist when ever help is needed. thanks guys

TasbeehCounter.com
United Kingdom
About 1 year using the app
December 9, 2022

John Seth S. help me out with all my inquiries, he was really helpful and attentive, I love the service he gave me, it was amazing! thanks vitals for the great support service team you have!

Speaker Lamp™
Mexico
About 1 year using the app