Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

May 10, 2022

Hello,
John Seth was quick and immediately understood my problem.
I thank the entire Vitals team for this application to the to!

Mimi Au Fourneau
Belgium
About 1 year using the app
February 17, 2022

This app help me a lot to create Marketing Offers for my clients and the client support is really reactive. I had a small issue and they helped me 5 min after contacting them by email. Thanks John for your help!

Three Hugs - Puériculture, Mode et Accessoires de bébé
Spain
About 1 year using the app
Edited January 6, 2021

I love everything about this app and Michael from your team help me a lot he is Amazing thanks Mich

www.rebelliousglamcosmetics
United States
About 1 year using the app
September 26, 2021

Absolutely LOVE this app! I haven't seen anything like it in my 6 years career on ecommerce! ABSOLUTELY the best App I've ever added to my store! Definitely worth the cost! Customer service is TOP NOTCH! I recommend this this app to everyone.

DaizyKat Cosmetics
United States
About 1 year using the app
November 20, 2020

Awesome, I love it. Gives a number of apps within one. Get it and install it - you will not regret it!

Sparkle Bright Products
United States
About 1 year using the app
October 2, 2021

Great App! I do reviews, size guides, trust badges- ALMOST EVERYTHING through vitals. AMAZING APP. Customer service is 10/10

Smeash
United States
About 1 year using the app
Edited July 5, 2021

Great support. Every time I had any issues using this app, the support team resolves them straightaway. Awesome App. Michael was so helpful this time!

Alysrom
Australia
About 1 year using the app
June 24, 2021

I have been using Vitals for a year and all I can say about their customer service is awesome. I couldn't ask for more!

Mặp Mặp
Vietnam
About 1 year using the app
January 14, 2023

I've got to say that Vitals is the best addition you could have on your store no doubt. It doesn't give any problems, tutorials are simple and support is swift in solving any problems. Specially my guy Kilphord.

HappyEnding
Italy
About 1 year using the app
May 11, 2021

This app is amazing. So many features in one! And the support team is literally at your service via a live chat to help with changes and settings!! Definitely pleased and recommend it!!

Daily Best Needs
Germany
About 1 year using the app