Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

January 9, 2024

overall amazing app to use. comes with 40+ apps, save big

Kickstart Gym Accessories
Australia
2 months using the app
January 7, 2024

I've been using the app for several months and am satisfied. Concerns are quickly addressed, and the biggest advantage for me is that Vitals solves many helpful functions in one application.

Bagvolution - Spezialist und Hersteller von Produkten für die Pflege von Designer-Taschen, Schuhen & Textilien
Austria
4 months using the app
February 29, 2024

As a new member, I can say with no shame that I have had difficulties with the app. But fortunately, there are some amazing fast people I was able to ask for help. It took 30 minutes; I got an answer, and my problem was solved all while staying polite and professional. So if you need help, make sure to help them understand your issue, and they will help you solve it

Vanshi
Canada
About 2 hours using the app
April 11, 2024

C'EST UNE APPLICATION EFFICACE

Arrangement Auto
Estonia
About 1 year using the app
December 14, 2023

An excellent product highly recommended by many merchants. It's not only user-friendly but also backed by excellent customer support. Without a doubt, it deserves a 5-star rating. Moreover, with its 40+ features, you can continually discover more ways to enhance your website. Wishing your product continued success and improvement.

Casenique
Hong Kong SAR
7 months using the app
March 10, 2024

Great help from a verified assistant named Gary S. Thank you !!!

Memo Loop
United States
About 1 month using the app
January 13, 2024

Great app with great functionality that has made my life easier. The price is also very fair.

Emora
Denmark
23 days using the app
January 1, 2024

These people are awesome to deal with and their support aligns with Shopify. Cannot speak more highly of them. 100% for customer service! I have had many questions answered.

Trendy Valuables
Australia
About 1 month using the app
March 24, 2024

Great app, made all my work easier. Recommended

Wiskem
Saudi Arabia
3 days using the app
April 10, 2024

Kliphord D. has been the best customer support that I've encountered so far. I'd rate him 5 out of 5 for his customer support care :)

ironthreads
New Zealand
About 24 hours using the app