Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

February 5, 2021

Needed some help and Costin that works in customer support was amazing at resolving the issue. Very reliable and polite

Theres Always Better Days
United Kingdom
About 1 year using the app
September 24, 2021

very good app, very good customer service i recommend this app yuo can do a lot of things and costin c save me :P

Roija Jewelry
Italy
About 1 year using the app
March 2, 2022

This is an all-in-one app for all your E-commerce needs! I love the support team too, prompt and accurate help.

KIDWALAUAE
United Arab Emirates
About 1 year using the app
Edited October 22, 2019

So far app is helpful. It also make website faster since you don't need to install a lot of applications. I would recommend it. Superb customer service for all shopify app I've ever used!

Oxy-Angel
Singapore
About 1 year using the app
Vitals replied November 1, 2019

We are truly proud of our support team! Thank you for you recommendation as this will add to their motivation to provide excellent customer service every single time!

December 27, 2021

Wonderful team support, thank you. It helps a lot on my site data analystic and very easy to use and installing apps. Hope there will be more and more features, such as wishlist, that's what I need next step.

Gollory
Hong Kong SAR
About 1 year using the app
May 23, 2021

VITALS app is awesome with so many features, not only that customer service is awesome too. Reached them on live chat and Jed D responded less than a minute, helping me to do some customization to suit my theme in less than 3 mins. Highly recommended!

Aneka Home Essentials
Malaysia
About 1 year using the app
November 21, 2022

The best app and service, thanks. I love it every time. ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ

CPH-Frames.dk
Denmark
About 1 year using the app
February 7, 2023

Would recommend this App 110% for your entrepreneur journey. Everything about this app is just so smooth and as well as their customer support.

swishe.co
Australia
About 1 year using the app
May 30, 2022

Useful App and great support from the Vitals team!
Shiela Ann helped to find out the answer quickly! Thanks.

Childhood Friend
Hong Kong SAR
About 1 year using the app
November 23, 2020

I've been using this app for like 4 months and its great! I only have this one app in my Shopify store (nothing else!) and it covers everything I need. I particularly liked the "buy X get Y discount" and the ability to look on what my customer is doing in my product page (its like having a CCTV on my website), they also import product reviews and its better than the popular product review apps in Shopify. The customer service is excellent too, they reply so fast and they do almost every micro changes you want from your store (no action needed from your end). Super convenient! I recommend people to delete all your apps in your Shopify and use Vitals instead. I guarantee that this App is basically everything you need lol (my gf liked it also)

Home Pixies
Philippines
About 1 year using the app