Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

June 10, 2021

Simple d'utilisation, avec interface traduite en français et un tchat instantané avec le STAFF en cas de problème. PARFAIT.

Baby Home Inventory
France
11 months using the app
April 28, 2023

I love Vitals for all of the apps it offer but what really makes this great is the customer service. Amazing and fast response time!

Truefay
United States
11 months using the app
November 13, 2020

Excellent app and excellent customer service! You can do so much with just installing this one app which really helps with site speed.

Hardeman Candle Co.
United States
11 months using the app
March 14, 2022

amazing customer support very helpful and quick!! changes were done within a few hours. ................

Quarters London
United Kingdom
11 months using the app
March 6, 2022

This is one of the top apps on shopify, it gives you access to a lot of apps which would charge you seperatly and would cost you a lot of money. The support service is amazing as well and ready to help with everything.

Hit Modern
United States
11 months using the app
August 18, 2021

Customer service chat is amazing, very fast reply and solves your problems very good! All in one app so you will save a lot of money as well! :)

Dovuma
Netherlands
11 months using the app
April 4, 2021

A complete application with LOT of value for upsells and much more. The customer service is really great when you have issues that you don´t figure out for yourself.

AWOD by Sweden
Sweden
11 months using the app
October 1, 2021

It is helping me with all the things I need to run my small business. Plus their chat help is the best around.

Grams' Glitter House
United States
11 months using the app
January 13, 2022

The app works very well and the support is amazing. I've talked a support guy, Garry, and he fixed my issue in a few minutes. Vitals app worth to subscribe bcz of its tons of features and awesome support.

Arifoglu Bazaar
Germany
11 months using the app
January 15, 2020

Probably one of Shopify's top ten best apps, I would highly recommend this! It has more than 40 apps that look clean and professional.

SolVab
United States
11 months using the app
Vitals replied January 17, 2020

We're speechless! Thanks for this awesome review!