Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

October 3, 2019

Excellent app, good value for money. Definitely had success using it. The team are extremely helpful and responsive. I recommend highly!

Siege Apparel
Australia
7 months using the app
Vitals replied November 1, 2019

We are very happy that you are doing well with your store. We are here whenever you need help, in order to make sure everything goes smoothly :)

February 14, 2023

So far so good. We use this app mainly for product reviews and bundling. There are a few features I wish it had but overall its pretty customizable and does a ton of different things. The customer service has been very helpful on helping resolve issues and answer questions.

George Hats
United States
7 months using the app
February 1, 2021

his app is simple and easy to use with over 40 apps on it makes everything convenient. I don't have to download every app making everything confusing:( With the 24/7 support team, I can work around the clock which I love and can have my questions answered within a few seconds.

PawFect
United States
7 months using the app
February 19, 2022

Damn this app's costumer service is incredible, they recorded me what they where doing to help me and I've never seen this. Depending on the day, they help you faster or slower but usually is fast. I would like to do it by chat but at the moment they just have email.

Friko
Spain
7 months using the app
January 4, 2022

This app is a one stop shop especially if you are a beginner like me! There are so many different applications available for use and they are always working on more. The customer service is great. Michael J went above and beyond to help me fix the issue. I look forward to the future with vitals ! Thank you again!!

The Hy Shelf
United States
7 months using the app
July 19, 2020

Great app but even greater their customer service and support. Vitals has the fastest support ever you get your questions answered instantly on their chat. they will even do the things that are out of their support like some code edits and stuff. If you have Vitals you pretty much don't need any other app on your store other some obvious ones. Highly recommend to get it. insane value packed app.

shopbury
Canada
7 months using the app
February 17, 2021

It is not only the best app, but also the best support. This app is wonderful and the team behind it supports it. Definitely 5 stars!

CASTPHONE.CL
United States
7 months using the app
December 29, 2022

Nice app and very good price for all these tools-love it
Most import is the support.. these guys are like 24 hour up for us
can update almost everything changes on the code ect

John S today save the day for me and my search bar modification :) thanks

Bill's Exhausts LLC
United States
7 months using the app
Edited March 20, 2023

JUSTE WOW!

Le conseiller Gary S. est excellent et patient, très professionnel,
Bravo! gros Merci !

Le Monde des Jouets et Accessoires
Canada
7 months using the app
February 20, 2020

Vitatals can help us a lot in many things that should be done. We don't have much knowledge about how to use the app, but vitals make us less complicated in this regard. It is easy to use. And the most important thing that we have good experience with vitals is the help from the team. The vitals team is very fast and highly professional. Thanks VITALS!!

WiiBuZa
Thailand
7 months using the app
Vitals replied February 28, 2020

Customers like you make us feel that all the hard work VITALS team had put in was worth to make this app everyone loves. Thank you so much!