Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

May 28, 2022

Legit making more money because of their upselling and volume discount options. plus, AMAZING customer services. I have used a bunch of these apps... sticking with them!

The Happy Givers
United States
11 months using the app
Edited September 13, 2021

Incredible App replaces several other apps. They have a top-notch customer support team, that is so fast to respond, sometimes within minutes, it's pretty unbelievable. I highly recommend VITALS.

Honey Badger®
United States
11 months using the app
August 1, 2020

Great support, quick response and action. They fixed a bug that wasn’t even related to their app for me because they noticed it when fixing another issue. I’ve found this handy to just have the one app for many functions.

Eco Period Australia
Australia
11 months using the app
September 7, 2020

I just fell in love with this app.
It has all the features that a person needs to make shopify store beautiful.
Thanks Vital.
Cheers

A&A Shoppers
India
11 months using the app
July 23, 2021

I´m very glad with this app. I had some problems with the app at the beggining, but thanks to the costumer service, Costin helped me really fast solving all my problems, he even made me a costum code for a thing that is not from the concern of vitals. I´m really happy with their perfomance, let´s hope it pumps my sales.

eppy™
Portugal
11 months using the app
February 26, 2021

It is a must-have app if you want to run a successful; store and increase your revenue. I recommended it

3D COMFORT™
United States
11 months using the app
January 5, 2023

Quite literally the greatest support team on Shopify. They were incredibly helpful and patient. John Seth S helped me out and he was especially receptive to my needs. Something didn't work and he walked me through it and fixed my problems. I'm incredibly grateful to him and the team at Vitals.

ImperialAurelius
United States
11 months using the app
May 17, 2021

Great app, full service. You get a answer on any question within minutes. Love it. I used to have multiple apps to fullfill different aspect, but with VITALS you can have one for almost anything.

Shuupme
Austria
11 months using the app
February 12, 2021

I went onto the chat box and was able to get connected with Costin. I wanted to add an upsell option onto my store and apparently it was recently added. Costin informed where to go and boom, it's up! Glad I didnt have to download a separate app. I'm not sure why more people do not talk about the vitals app. I've had it since the I started this journey and like it very much. Thanks again!

Cowabunga's Savings!
United States
11 months using the app
April 21, 2021

The app is general is really good so many different services it offers! :) But the customer service is second to none, this comes from somebody that has plenty of apps and been in dispute with Facebook and Shopify. These guys will help you out asap and don't waste any time. For sure an app most store owners should have to be able to scale easily and make their store more professional.

ThePetFamily™
Sweden
11 months using the app