Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive suite of over 40 features, including product reviews, upsell and cross-sell options, and a currency converter. They praise its user-friendly interface and performance, noting it doesn't impact page load times. The customer service is highly commended for quick and clear solutions. Merchants report an increase in average order value and an expanded international customer base. The app's robust marketing tools and built-in analytics dashboard are also appreciated. It's recommended for both new and experienced store owners due to its cost efficiency and powerful features backed by a strong support team.

January 18, 2022

I want to express my gratitude for answering my questions extra quickly. I appreciate the help John Seth gave me today. Thank you for showing your great example of service.

Lime&Out
Hong Kong SAR
10 months using the app
August 9, 2022

I use this app to use timer and bundle. It seems very handful. I get a really really excellent help from the app help team *also on other subjects and fixes" I really recommended you to use this app.

נועל׳ה
Israel
10 months using the app
May 13, 2021

Shiela Ann was very helpful with all of my edits I needed done. The value of this App is incredible!

Nymock
Canada
10 months using the app
April 27, 2022

Customer service is outstanding, a collection of must-have features for successful e-com stores! an easy 5 stars . 100% recommend.

Aztecspace
United States
10 months using the app
April 14, 2023

Fantastic Support John Seth S.., fixed every Issue and added simple thing which were not able to set up by myself:)

AirbisSafety
Germany
10 months using the app
May 30, 2022

I really love this app. It has so many features all under one banner. Some which have worked really well for us so far. The product bundles, the description tabs, the banners, the recently viewed and related products. I'm still working my way through it and trying different applicatons all the time. Had a problem with one feature and it was sorted through the chat in less than 30 minutes by John Paul. For the money it is simply amazing and has increased the functionality of our site immensely. I look forward to using further and seeing what new features are added.

Barefoot Junkie
United Kingdom
10 months using the app
March 11, 2022

The app and support are AWSOME! Everything works perfectly and if you need ANY help their support is super responsive!

Darmiomoon
Serbia
10 months using the app
July 15, 2021

Awesome app. provides all the necessary app you need to boost your stores sales and improve your customer experience without breaking your wallet. Support guys are awesome as well. though the chat is not always available when you need them... that's the only draw back i see. Highly recommended and recommended by top ecom gurus.

Nanasbitz
United States
10 months using the app
June 30, 2021

I am currently using 8 of the 40 apps and has allowed me to do so many improvements to my store. Today I contacted support to ask about email integration and how to set up. Within 1 minute Costin came on the chat and answered all my questions plus gave me some great advice on which integration has been working best. Awesome support and customer care. Very happy with support and Vitals amazing features. Thanks again Costin for helping me out.

Love Me Paws
United States
10 months using the app
April 8, 2021

Man, this app is amazing. Full of functionality but one of the best things is the support. They respond and fix everything almost instantly. Great app and great support. Highly recommended.

Diamond Paint Gallery
United States
10 months using the app