Reviews (8,406)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features including upsells, cross-sells, and product reviews, noting its cost-effectiveness and ease of integration with Shopify. It enhances store management without affecting page load times, boosting performance and sales. The customer support team is also praised for their responsiveness and effectiveness in assisting merchants.

March 1, 2020

So far I love the app. The support team is great and their response time is very fast. I'm happy with the app.

Happy Paw Lovers
United States
10 months using the app
Vitals replied March 6, 2020

We are very grateful that you took time to leave us this wonderful review. Thank you!

February 8, 2021

Zeus went over and above to help me with not just one query but several queries. Zeus was very prompt at responding and helped me resolved all my issues effectively. Although I am still evaluating Vitals, based on the initial customer service experience, I will most likely go with this App. It is so easy to use compared to a lot of other apps that I have tried so far. Thank you Zeus and Vitals :) !

Vanity Whale
Australia
10 months using the app
Edited March 24, 2021

The best app on the Shopify store. Everything you need for efficient marketing. Support is #1 class.

Simply Great
Switzerland
10 months using the app
October 4, 2022

Support is superb! Some of them might need faster response. But Jed had it all sorted out in less than 3 minutes.

GrubTerra
United States
10 months using the app
May 1, 2019

It's such an amazing app with great support! This is one of my mandatory apps no questions asked!!

StructuredShop
Romania
10 months using the app
September 19, 2020

This app is simply fantastic. The thing I love the most is the ability to optimize the site (conversion, speed, functionality, user experience) with a few button clicks. The session recorder functionality allowed me to understand the user behavior on my site. In addition to the solid app, their support team gets an A+ from me. They are simply amazing and very thoughtful and helpful.

Magic Momma
United Kingdom
10 months using the app
March 26, 2021

This is the best APP in my store. The support is sensational and has an extremely short response time. Top recommendation. Five stars.

wertarena
Switzerland
10 months using the app
November 16, 2018

Great app, great team, great price: This app does what it promises to do and offers a whole suite of apps which are commonly used for ecom stores. You can literally run a store with just 1 app (which keeps your site fast), and our only wish is that we found them earlier. If you're running a lean team, the immense cost savings will make a HUGE difference. To top it all off, their support team is incredible. They go out of their way to provide the best service. Extremely impressed and pleased with these guys. Great app, great team, great price.

Passion Buys
Malaysia
10 months using the app
April 20, 2023

Good app, lots of useful features, had a few issue but the Team have been quick to help and fix, thanks to Kliphord D. for help this morning!

Simply JuJa
United Kingdom
10 months using the app
July 21, 2023

the apps from vitals are great, and the customer support is very helpfull with al my questions Thanks a lot i would definetly recommend this app

Altrixo
Netherlands
10 months using the app