Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

October 4, 2021

It's crazy how great the support of Vitals is! They are REALLY good at knowing exactly what the problem is for everything! Michael J on the support team is an absolute magician.

Hippo Game Depot
United States
8 months using the app
March 4, 2021

I am loving this app! I needed help with some customization and the VITALS team not only responded immediately, but they also continued to answer my follow up LIVE chat. Amazing! they answered straight away and do whatever it takes to help me out! For sure, I will continue to use this ALL-in-one app. Love it and cannot live without it! Customer service is world class, friendly, responsive, knowledgeable and update my impressions as I get into it more. This app is being well worth even more than $30/month. For now: super happy!

WENXO
Singapore
8 months using the app
September 19, 2020

Excellent Customer Service. 5 Stars they're very attending and really helpfully on everything about setting up the app!

Ready Trend
United States
8 months using the app
February 28, 2021

very nice app it has all the features which a store need it and its very quick and easy to set up, especially for a newbie who don't how to code and their support team is also very quick, I have got several time having some issue minor one related to colour-changing it was done within few minutes great app and new features keep coming in.

La'Marvel
United Arab Emirates
8 months using the app
December 25, 2021

very good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

LKZ SHOP
France
8 months using the app
April 21, 2020

Second install of this app. It makes expensive themes obsolete. Don't waste your money on clunky messy coded 'do it all' themes, just use a free one and add this app. It will be much quicker, cheaper and convert better. I have 2 stores, one on debut theme with this app which converts great, and one on an expensive paid theme **sh***im**zed which is slow, and difficult to get set-up right.

Look At My Mask!
United Kingdom
8 months using the app
March 14, 2023

I've been using Vitals for years! The team is very helpful and can help customize things. Their volume discount can be applied to multiple products of the same collection which was hard to find with other bundle apps. Having the product page visibility of our bundles definitely gives us a higher AOV! We see bundles purchased regularly. Thanks Vitals!

International Beauty Institute - UK
Canada
8 months using the app
April 18, 2023

very easy to install and use, support is quick and efficient. It has all of the marketing features one is looking for, and all in one tool. Recommended

machebuoni
Italy
8 months using the app
June 17, 2021

App is user friendly and easy to navigate. The help chat people are always helpful and quick to reply, as well as do what you ask of them. Great tool to use for your Shopify store.

Lavalet Boutique
Canada
8 months using the app
May 25, 2021

The app has loaded with features. Its worth it. And the support is amazing. They customized the code just for my store.

Decorful Shop
United States
8 months using the app