Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

April 6, 2023

This app is amazing. The value you get for how much you pay is absolutely incredible. The customer service is what really makes VITALS amazing, however. They respond quickly and always resolve any problems/issues you have; they are absolutely the best!

Attract Swimwear
United States
8 months using the app
September 11, 2020

Incredible App, incredible support!!! Thank you I did not know how to set the right settings, so I wrote a message to the support. I received a super fast answer and that they have solved it for me! This is so valuable and just saves time!!!

einfachglücklich24
Germany
8 months using the app
January 3, 2021

All in one app! really worth it and also great support! they always help me to fix the issue and also improve their app

BUBUBOGO
Thailand
8 months using the app
November 15, 2022

utilizzato per la creazione di alcuni store in drop. applicazione veramente utile ed assistenza super efficiente

Lightpods
Italy
8 months using the app
October 21, 2022

This is a review on their customer service.
Oh My Gosh. Where to start. First of all, there was an issue with my stores product tabs (I Thought) where as I could not see the Themes options to choose a different theme. Not knowing that I choose automatic which actually was the problem. Then I contacted them after I removed the app because I thought that it had an issue. URGGG Should never have done that because it caused more issues. Then i installed other apps similar while waiting for their app to be available again to download. Now when they contacted me and said yes i can get the app Vitals again, I immediately removed the other apps. Problem. The other apps left codes behind. URGG so they took 2 days finding the codes dealing with the issues and communicating with me all the way. Amazing. Finally all the codes were removed after contacting the other apps I removed for them to remove their codes. And not yessss. My tabs for my products on our store does what we want. I wish I could give 10 stars, They are amazing. Now looking forward to using the app to give a app review. Hope this helps someone avoid my mistake. When removing apps always contact the app people first to remove their codes. Lesson learned lolol

Click It 2 Get It
United Kingdom
8 months using the app
October 1, 2020

Amazing app. So many different features to use. Extremely fast customer support, I asked for some small tweaks and received them within minutes!

Trons Cases
United States
8 months using the app
March 30, 2023

Awesome app. Has everything you could need if you are just starting with Shopify or you are a full ecommerce brand. Support team are super helpful and friendly and reply almost immediately.

Habitite®
United Kingdom
8 months using the app
July 14, 2021

I used this app to help me to convert more sales. The attention is great. I recommended 100%. They are very fast to solve all problems.

Entrebejos
Colombia
8 months using the app
January 25, 2021

A very useful app, customer service is also very good, patiently help me solve the problems, recommended

MabelBeauty
United States
8 months using the app
May 8, 2021

This is a great app that allows me to do an amazing number of tasks. I use it in all of my stores to do everything with just one app.

Rivva Jewels | As Unique As You
United States
8 months using the app