Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

January 22, 2021

This is probably one of the best app that you can have in this business.. It has everything that you need....for a successful store.. and i really mean it... you don need another app other than this... !!! And the support.... Its probably the best i have seen so far... its 24 hours, fast, prompt and you get your issue solve right away...... Kudos to this team.. for their support and this great app...

Dealbagco
Singapore
8 months using the app
February 10, 2022

Great app, with great customer support, have used it in a few of our stores and definitely seen an increase in conversions, well worth the monthly fee for all the apps in one bundle!

GARDENING.co.za
South Africa
8 months using the app
March 18, 2020

So far this app is eliminating the need for a bunch of other apps that only give you one piece of the eCommerce conversion tools. This app covers a multitude of great features. I highly Recommend to any eCommerce store owner.

Shop at Mags
United States
8 months using the app
Vitals replied March 25, 2020

We thought a lot on how to bring more value to stores and it seems we've done a good job. Thank you!

October 12, 2021

We have been using the app for +8 months and we are so happy with it. It's the kind of App that you don't want to delete because the value is here, the the features are here, the saving is obvious, the support is +5 stars (might be one of the best within shopify community), and the team at Vitals is awesome. Hope they keep this high quality for long enough and keep improving the features offered.

Atelier Kidijoi
France
8 months using the app
November 10, 2021

Amazing customer service! They did job that is outside their scope to fix my issue! Also overall app is great !

EmmBaby
Canada
8 months using the app
August 3, 2021

Apart from excellent customer service, Vitals definitely serves as a Vital app for all E-Com businesses!
Must try!

Cay Links
United Arab Emirates
8 months using the app
November 17, 2021

A whole year with VItals, customer support always keep's me in. This time Leony showing why you guys are a good investment. Thanks bro!

Y2K Urban™
United States
8 months using the app
May 21, 2020

Brilliant app with brilliant support! This app has loads of features that can help increase your conversions as well as features to give your store that professional feel. Also when I needed support the response time was rapid.

Trendsy
United Kingdom
8 months using the app
July 15, 2022

Perfection has never been so perfect, this app is complete and their support team is the 1% on top of 99% this app provides.

Authority 1
India
8 months using the app
November 28, 2020

29% of our sales comes thanks to this app. Super fast support that helps with custom css within hours. Recommend!

Derma Roll System
United States
8 months using the app