Vitals: Reviews, Upsells & 40+ , 7,741 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.
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This is a review on their customer service.
Oh My Gosh. Where to start. First of all, there was an issue with my stores product tabs (I Thought) where as I could not see the Themes options to choose a different theme. Not knowing that I choose automatic which actually was the problem. Then I contacted them after I removed the app because I thought that it had an issue. URGGG Should never have done that because it caused more issues. Then i installed other apps similar while waiting for their app to be available again to download. Now when they contacted me and said yes i can get the app Vitals again, I immediately removed the other apps. Problem. The other apps left codes behind. URGG so they took 2 days finding the codes dealing with the issues and communicating with me all the way. Amazing. Finally all the codes were removed after contacting the other apps I removed for them to remove their codes. And not yessss. My tabs for my products on our store does what we want. I wish I could give 10 stars, They are amazing. Now looking forward to using the app to give a app review. Hope this helps someone avoid my mistake. When removing apps always contact the app people first to remove their codes. Lesson learned lolol
Amazing app. So many different features to use. Extremely fast customer support, I asked for some small tweaks and received them within minutes!
I used this app to help me to convert more sales. The attention is great. I recommended 100%. They are very fast to solve all problems.
A very useful app, customer service is also very good, patiently help me solve the problems, recommended
This is a great app that allows me to do an amazing number of tasks. I use it in all of my stores to do everything with just one app.
Best app have all what you need in one awsome app
customer service help us with anything we wanted you are the best.
recommend worth any penny
It's a really good and helpful app. I recommend it to everyone. Plus enhances your store loading speed as it does not have to bypass multiple apps from different vendors.
Thanks
Excellent support. Michael J. was very helpful and went as far as to attach images to help out. Top-notch support!
I am using Vitals to scale my business; there is a lot of features provided to build a professional store and increase my revenue. Really I have all that I need with Vitals. Also, I much appreciated the quick and reactivity of Vitals help support team for any questions or changes related to my theme . this is a key for me to keep my store running with a good client experience.
Badr D.
These guys rock! Great app with lots of options. I always seem to have a question or 2 and their service team answers it immediately