Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

February 17, 2020

Very good customer support, service minded and positive. App works great overall, lots of great features and apps!

GlowNGlam
Sweden
8 months using the app
Vitals replied February 18, 2020

We are truly proud of our support team! Thank you for you recommendation as this will add to their motivation to provide excellent customer service every single time!

March 10, 2021

Vitals app is amazing! The best part is the team are always there ready to chat and help anyway they can.

Kuzzys
Australia
8 months using the app
June 12, 2020

Best App ever! Fastest customer service answer ever! They also are so flexible when you ask for help. I am using several app and this one is by far the best
Many thanks to you all !!!!

Easy-sunshine
France
8 months using the app
March 18, 2022

Perfect App and Perfect Support !
Thanks to John for his great help !
I recommanded this application , thank you Vitals!

Mon Adorable Félin
Israel
8 months using the app
June 20, 2021

The customer support is always very fast, helpful, and comes with nice clear instructions to follow. which is very good as I'm a disabled person. Thanks

P.B CARP LTD
United Kingdom
8 months using the app
January 22, 2021

This is probably one of the best app that you can have in this business.. It has everything that you need....for a successful store.. and i really mean it... you don need another app other than this... !!! And the support.... Its probably the best i have seen so far... its 24 hours, fast, prompt and you get your issue solve right away...... Kudos to this team.. for their support and this great app...

Dealbagco
Singapore
8 months using the app
February 10, 2022

Great app, with great customer support, have used it in a few of our stores and definitely seen an increase in conversions, well worth the monthly fee for all the apps in one bundle!

GARDENING.co.za
South Africa
8 months using the app
March 18, 2020

So far this app is eliminating the need for a bunch of other apps that only give you one piece of the eCommerce conversion tools. This app covers a multitude of great features. I highly Recommend to any eCommerce store owner.

Shop at Mags
United States
8 months using the app
Vitals replied March 25, 2020

We thought a lot on how to bring more value to stores and it seems we've done a good job. Thank you!

October 12, 2021

We have been using the app for +8 months and we are so happy with it. It's the kind of App that you don't want to delete because the value is here, the the features are here, the saving is obvious, the support is +5 stars (might be one of the best within shopify community), and the team at Vitals is awesome. Hope they keep this high quality for long enough and keep improving the features offered.

Atelier Kidijoi
France
8 months using the app
November 10, 2021

Amazing customer service! They did job that is outside their scope to fix my issue! Also overall app is great !

EmmBaby
Canada
8 months using the app