Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

July 6, 2020

They respond and help very quickly. I definitely advise everyone! They respond and help very quickly. I definitely advise everyone!

Mika
Ukraine
7 months using the app
Vitals replied July 9, 2020

According to our data you're absolutely correct! Over 90% of our inquiries are answered in less than 2 hours and over 50% is under 30 minutes :)

November 12, 2022

Perfect service fast and to the points, she help me pretty fast and was exactly what I want it 5 stars for that

exohouse
Canada
7 months using the app
September 29, 2022

This all-in-one marketing app is by far the best app ever! there's so much value in this bundle. what's even better? their customer service. super quick and responsive! thank you!

Stellaria Jewelry
United States
7 months using the app
January 23, 2021

You literally took the app one step further, you made me delete almost all the apps I have in the store
This app has just about everything and it is so easy to operate !!!

pawleader
Canada
7 months using the app
June 8, 2021

I'm currently still testing the app out. The feature that made me want to permanently keep the app is the visitor replay function. It is nice to see a replay of all of the sessions and learn what device they are using to improve the overall function of your store. The next feature I'm going to test out is the BOGO feature. Honestly $30 is a steal for an app like this!!!!!!

CaribeHeart
United States
7 months using the app
September 28, 2021

I always have amazing customer service whenever I have a question; they really go above and beyond. Quick response time. App is very easy to use and there is a tutorial video for every app. Worth the price, this app does so much!

Pampered Pup Boutique
United States
7 months using the app
May 18, 2022

I don't even know where to start. The chat support on Vitals AHHMAZING! Super fast responses, clear and direct to the point with providing answers to my questions. Michael J was super patient with me, making sure I understood the tools in Vitals and how they work. He even went and tested the tools on my site himself and gave 110% with assisting me. I don't know what's better -- Vitals or their fantastic chat support!!

MISSDUO
United States
7 months using the app
February 10, 2022

You can do so much with this app. Plus, the customer support is very fast and effective at solving your issues. I highly recommend vitals to everybody looking to give their store a boost!

Prime Teknology
Australia
7 months using the app
July 23, 2022

I love this app. The service is fast and easy to get support. If I have any problems, I just chat with the team and they fix it immediately.

shoptrenda
Australia
7 months using the app
October 12, 2021

They are the best. Their support is really helpfull.
I will definetely use this application more and more.

BuzzerFish
Romania
7 months using the app