Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

November 17, 2021

A whole year with VItals, customer support always keep's me in. This time Leony showing why you guys are a good investment. Thanks bro!

Y2K Urban™
United States
8 months using the app
May 21, 2020

Brilliant app with brilliant support! This app has loads of features that can help increase your conversions as well as features to give your store that professional feel. Also when I needed support the response time was rapid.

Trendsy
United Kingdom
8 months using the app
July 15, 2022

Perfection has never been so perfect, this app is complete and their support team is the 1% on top of 99% this app provides.

Authority 1
India
8 months using the app
November 28, 2020

29% of our sales comes thanks to this app. Super fast support that helps with custom css within hours. Recommend!

Derma Roll System
United States
8 months using the app
November 4, 2020

Top tier customer service - always quick to get back and help out with any changes. Big help in getting my feet wet - thank you!

The Chic Lane
United States
8 months using the app
December 29, 2021

I had a question regarding the placement of the reviews. It took me not more then 5 minutes and the problem was solved. Thanykou so much Andrei!!!

männersachen365
Switzerland
8 months using the app
January 29, 2023

Great app. Ran into some issues, the Vitals support team responded to my request and solved my issue within an hour of me reaching out!

Treats4Tails
Canada
8 months using the app
December 12, 2022

Amazing, all the basic apps you need for your shop.
The support is really reachable, they also help you customise your snippet if needed.

Only drawback is that we cannot customize easily the snippets by ourselves yet.
Can't wait to see future update.

Nelyum
France
8 months using the app
Edited June 4, 2021

The staff are very quick to respond all your needs and solve them efficiently. Give them a thumbs up for their efficiency

NaiseDeal
Singapore
8 months using the app
June 9, 2021

The Reymond R. helped me a lot, it was very easy and very quick to work with. I am really very, very satisfied with the gentleman and with the app in general. I really recommend it to everyone. The support is just wonderful

Health with you
Germany
8 months using the app