Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

October 12, 2021

They are the best. Their support is really helpfull.
I will definetely use this application more and more.

BuzzerFish
Romania
7 months using the app
February 23, 2022

me gusta mucho la app, tiene demasiados usos, las sub apps funcionan bien, son comodas amigables de usar y el servicio al cliente es excelente, no tardan en ayudar, muy buena app / is awesome app i love it because have a lot funcions and is so usefull and costumer service is perfect, is fast and kind , so good app!!!!!

hitcompanychile
Chile
7 months using the app
November 23, 2022

I strongly recommend the VITALS app, firstly for all the utilities it has and will continue to develop, and secondly for the seriousness and promptness of the customer service. Whenever I had questions or concerns, the VITALS team was always there to help me.
It doesn't surprise me at all that 99% of the reviews are 5 stars.
Keep up the good work!

Eirena
Romania
7 months using the app
December 5, 2019

Cezar is extremely responsive and helpful and is a delight to work with. These guys always come to the table and you know you're in good hands

EZ Organic Shop
Australia
7 months using the app
Vitals replied December 5, 2019

Your recommendation is very much appreciated. We'll make sure to keep the app the greatest :)

December 12, 2021

I started using this app and I strongly recommend it. It has all the app in 1 and the customer service is astonishing

No Pineapple On Pizza
Italy
7 months using the app
January 16, 2023

Além de dezenas de funções que agregam muito para que a loja converta ao máximo, o aplicativo oferece um suporte impecável.

O atendente Juan N. é excelente, super colaborativo e disposto à ajudar sempre!

Recomendo muito o aplicativo (vale muito a pena pagar o preço da mensalidade).

ORNE — decor studio
Brazil
7 months using the app
June 21, 2022

Great app with great support. Lot of features rolled into one easy-to-use app. Plus, whenever I need help, the Vitals team is just an email away. Thanks!

Green Valley Nutrition
United States
7 months using the app
November 28, 2020

the support team is the best Ive ever seen! this app is like a grocery store so sometimes you really don't know where to find stuff but the support team makes it so easy to get what you want for your store! high recommend!

Beyond Serene
Australia
7 months using the app
December 16, 2021

AMAZING APP! This app has everything we need and is so so easy to use. Besides that, if you need anything customized their customer service is super helpful and quick to respond. Totally recommend this app!

Sentir Parfum
Netherlands
7 months using the app
Edited December 6, 2021

The app has really many useful features! While I don't like some of the styles of the different apps - The CUSTOMER SUPPORT is FAST and AMAZING. I was really annoyed by the fact that discounted prices are not shown in my cart, it felt like 60 seconds after I hit the sent button and this issue was gone! Really, really great customer service, quite honest, the best I ever had contact with because they actually support Shopify merchants and do customization where possible!

Slick Slippers
Germany
7 months using the app