Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

January 9, 2024

Kliphord D. replied to my chat almost instantaneously, the live message support is great. I asked how i can customise the add to cart button and he asked how i would like to customise it and did it himself all in a short few minutes. amazing help.

Home Ease Haven
Australia
8 days using the app
December 3, 2023

From the moment I integrated Vitals into my Shopify store, I knew I had made the right choice. The seamless installation process was just the beginning of a fantastic journey. The user-friendly interface welcomed me into a world of over 40 incredible features, all designed to enhance the functionality of my online store.

Ease of Use:
The app is incredibly intuitive, allowing me to set up complex features with just a few clicks. The clean layout made navigation a breeze, saving me time and effort.

Standout Features:
The product review feature stood out immediately, providing my customers with the confidence to purchase based on the positive experiences of others. The upsell and cross-sell features have been instrumental in increasing my average order value, and the currency converter has broadened my international customer base without a hitch.

Performance Excellence:
Since incorporating Vitals, my store's performance has skyrocketed. Page load times remained unaffected despite the multitude of features, which is a testament to the app’s optimization. It's impressive how it works so fluidly without disrupting the aesthetic or functionality of my store's theme.

Customer Service Mastery:
What truly sets Vitals apart is their customer service. On the few occasions I reached out, their support team was not just quick to respond but also extremely knowledgeable. They provided clear, concise solutions and even followed up to ensure everything was working smoothly, making me feel like a valued customer.

Overall Satisfaction:
Vitals has lived up to and surpassed my expectations. It's rare to find an all-in-one app that actually delivers on its promise without compromising on speed or user experience.

A Heartfelt Recommendation:
I wholeheartedly recommend Vitals to any Shopify store owner looking to enhance their site with powerful features backed by an equally robust support team. It's not just an app; it's a vital companion for your e-commerce success!

ElegantAtmos
Norway
3 months using the app
April 21, 2024

The best app for your store on Shopify 100 percent. Has everything you need to get started.

Miclow
United States
About 4 hours using the app
February 22, 2024

Very Happy with the support team! Quick & helpful answers. Also really happy with the vitals apps. Thank you!

Lola's Deco
Estonia
1 day using the app
April 15, 2024

The support team is very friendly and they always solve my problems. Great service!

Bloomyx
Hungary
3 days using the app
February 10, 2024

the best, thank you for everything.

zirkoni
France
About 1 month using the app
February 17, 2024

Je tiens à exprimer mon avis favorable, après avoir soigneusement examiné ses fonctionnalités et ses avantages, je suis convaincue que cette application représente une opportunité significative pour mon entreprise.

autoshopmalin
France
8 months using the app
February 4, 2024

Best App that would benefit stores.

Drachilles
Philippines
24 days using the app
February 18, 2024

Fast and great Support Miriam G is the best.

Lavleme
Oman
About 2 months using the app
January 12, 2024

Everything you need! Good customer support! Top!

Youzenite
Germany
5 months using the app