Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

April 3, 2020

Been using this app for a while and honestly it rocks ! No joke I especially use it for Volume Discount. This app show some feature others app cannot. And the support team is always there.

Vizion Glass
United Kingdom
7 months using the app
Vitals replied May 4, 2020

We're always trying to offer support as soon as possible and help with anything we can! Amazing feedback :)

October 20, 2022

I recently had some trouble rearranging my product reviews and I got the opportunity to conversate with John Seth S. He was very quick to help me and got the issue sorted within minutes. He also offered to look over my store for me to check for any potential improvements and was able to make a change that benefitted the overall look of my store. I definitely recommend reaching out to Vitals (ASK) chat if you are having trouble/issues with anything. Thanks John Seth S!

ComfyTravelCo
Australia
7 months using the app
July 4, 2022

We love it. It has so many cool options that we've not seen before. It helps us tremendously with upselling and other marketing cool stuff.

JAH Naturalia Limited
United Kingdom
7 months using the app
April 27, 2021

Really nice!! It is one must have app for all the shopify store owners. So much value for money it is almost unbelievable.

WallMantra
India
7 months using the app
April 17, 2023

Very good support team. I got a real life human instead of a Bot. She replied in seconds and instantly fixed an issue i had. Would reccomend.

AysurTech
United Kingdom
7 months using the app
Edited December 6, 2021

Amazing work from the staff. Help me with everything about product review I need to know. Very patient and Super JOB!
THANK YOU MICHAEL J.

Slipper & I
Australia
7 months using the app
June 3, 2021

The app is amazing it has very useful features. Support is great. Always instantly solved my problems. Don't know what they could make better.

PappaDeal
Germany
7 months using the app
June 10, 2021

Leony helped me a lot with his comments and support!! I am very happy with the attention received!!!

Amur Market
Brazil
7 months using the app
February 3, 2023

The support is fast and its worth your money. i mean that many apps for the price you pay normaly for 1 single app. its a nobrainer

Neooma
Switzerland
7 months using the app
March 19, 2022

Vitals is a spectacular application! also the support!
I would implement the possibility to make reviews to the site and not only to the products.
However they have an interesting roadmap.

Inteero
Italy
7 months using the app