Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

November 29, 2018

The app is keep getting better and better. It includes all the "must-have" apps in one package and the most important thing: the site load speed increase is almost unnoticeable unlike other apps. The support is great. I reached out to them a few times to change small things in my store and they did a very good job with no extra cost.

!!Recommended!!

Mad Ibiza - Boat Party Agency
Hungary
7 months using the app
November 10, 2020

muy buen soporte tienen responden super rapidos muy atentos , los recomiendo totalmente, espero sigan asi

Purplepraxis-Chile
Chile
7 months using the app
Edited January 10, 2021

good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good
good

Amazingly Dog
Vietnam
7 months using the app
January 24, 2021

These guys are fast-acting. They get the job done immediately. You don't have to wait two or three days to hear from someone. HIGHLY RECOMMEND!

The Noble Caballero LLC
United States
7 months using the app
April 28, 2021

My colleague recommended Vitals to me. I was impressed by the mini-apps that are included in just one place! Save a lot of time searching and most of them are performing well! Plus their customer service team always gives prompt responses and they're very helpful as well. I will consider subscribing after my free trial ends.

Flash HK
Hong Kong SAR
7 months using the app
November 5, 2019

Cezar just went above and beyond the call of his duties and responsibilities for me being a customer of this App. My marketing guy installed it months ago but kind of bailed on me and has yet to explain things so I am just getting used to it. But he swears by it and it does seem to do a lot of stuff in one app so to speak.. I recommend their service here.

Deluxe Riders
United Kingdom
7 months using the app
Vitals replied November 12, 2019

This helps us so more customers find out how merchants like you are valued here in the VITALS family! We really appreciate it :)

September 27, 2021

Customer support is amazing, replies within an hour and does everything for you in a matter of seconds. Has all the things that the paid debutify version has (Debutify costs 30$).

FlameoDesign
United States
7 months using the app
August 18, 2020

De verdad que esta APP tiene todo en una sola , fácil de usar, fácil de configurar y aun mejor es el equipo de trabajo que tienen, te atienden a la hora que sea, son super amables, solo tienes que indicar lo que necesitas y ellos te lo hacen sin ningún problema, si pudiese yo le diera 10 ESTRELLAS .

Melopilloya
United States
7 months using the app
June 2, 2022

I was impressed with the app's capability and multiple features in one place. What is a key point for me is how it is user-friendly, I made it with no experience in coding or let me say even marketing. Simple videos to illustrate everything. A key point is their support, so far I tried their chat and email support and both are great.

Printagon
United States
7 months using the app
January 16, 2021

I have been using Vitals for a Shopify store I use at work. Now I just added it to my own store I am building. Had an issue with the sticky add to cart bar not displaying the full product type + size + colour on desk top version correctly. Opened a chat, they responded straight away and Costin got to work on resolving the issue. All sorted now and very happy with their great service.
Will try a few more of the apps/functions now.

www.ProudToBeVegan.net
United Kingdom
7 months using the app