Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

March 7, 2019

An absolute "must-have" app for your shopify store. Not only does it save on costs, the individual features and apps all seamlessly blend in together without any code installation or stuff like that.

Sometimes I want to customize the appearance of a feature (for example, the sizing of the sticky atc button). The customer support is super quick and reliable to help me fix this. They've always given me a good solution.

A++++

PearFlow
United States
7 months using the app
May 27, 2021

Really cool how many apps are included in Vitals. My store definitely stands out from the rest! Today I had a problem with my sticky add to cart button, but Costin C. solved my problem directly.

clickdeals24
Germany
7 months using the app
November 25, 2020

Had a minor issue and the live chat responded quickly and it was resolved super fast! Thanks again :)

The Mover Mate
Australia
7 months using the app
March 17, 2023

I really like how fast they responded to my email. They were nice and super professional in assisting me. They deserve more than just a 5-star review. Their customer service was excellent and I would highly recommend them to anyone. Thank you for the great experience!

Ipickt
Slovenia
7 months using the app
March 29, 2021

I've been using this app for the past 2 months for my shop and the support has been amazing. Any issues you have make sure to message support they will tweak your website in a instant and are very helpful. That value you get for this app is insane I see no reason not to install it.

VPWholesale
United States
7 months using the app
April 24, 2020

Most of the applications are included. The support is really reactive and solve your issue in less than 2 min and answer all your questions! I recommand this app!

La Belle A'ffaire
France
7 months using the app
November 29, 2018

The app is keep getting better and better. It includes all the "must-have" apps in one package and the most important thing: the site load speed increase is almost unnoticeable unlike other apps. The support is great. I reached out to them a few times to change small things in my store and they did a very good job with no extra cost.

!!Recommended!!

Mad Ibiza - Boat Party Agency
Hungary
7 months using the app
November 10, 2020

muy buen soporte tienen responden super rapidos muy atentos , los recomiendo totalmente, espero sigan asi

Purplepraxis-Chile
Chile
7 months using the app
Edited January 10, 2021

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Amazingly Dog
Vietnam
7 months using the app
January 24, 2021

These guys are fast-acting. They get the job done immediately. You don't have to wait two or three days to hear from someone. HIGHLY RECOMMEND!

The Noble Caballero LLC
United States
7 months using the app