Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its over 40 features including product reviews, upsell and cross-sell options, and a currency converter. It's praised for its seamless integration, not affecting page load times, and its built-in analytics dashboard. Many appreciate the quick and helpful customer service. It's seen as a cost-effective solution that enhances the shopping experience and provides robust marketing and sales tools.

March 5, 2023

They have fast and very responsive customer service. The app is very nice and does a lot of work on its own.

Next Level Essentials
United Kingdom
5 months using the app
September 12, 2023

Very good

Gentlemen's Caves
United States
About 2 months using the app
August 17, 2022

10/10 Support couldnt ask for better customer service! Fast, Responsive and Helpful! John Seth S was the best i could ask for!

Pet Aware
Australia
5 months using the app
May 5, 2021

Vitals has been a great help in improving sales and boosting revenue. So many different tools inside the app which makes life much easier. The support from the team is second to none. They are fantastic. Always ready to assist no matter how big or small the request is.

Unique Catches
Australia
5 months using the app
January 6, 2021

This app is one of the best on Shopify, the features are very helpful to a small store focused on the essential growth during the first months of operations. But I'm writing this review because of the amazing customer service they offer! We're migrating our website off of Shopify to a more food service friendly platform. I didn't realize the reviews for the site were stored in the Vitals app. I messaged them right away, and they sent me a CSV with the reviews less than 10 minutes later. This app & developer are definitely 5 stars!

your vegan comfort kitchen
United States
5 months using the app
September 16, 2018

A M A Z I N G A M A Z I N G A M A Z I N G A M A Z I N G A M A Z I N G A M A Z I N G A M A Z I N G A M A Z I N G

Worsby
Australia
5 months using the app
May 28, 2021

I have been using this application for some time and I recommend it with confidence. I don't even use all 40+ apps, but it's well worth it. The application really helps the speed of the website and does not load it with unnecessary applications and snippets. The support is impeccable, even when I requested a customization about 5 times because I still did not like the position of an application on my website, but each time the support was prompt and helpful. Keep up the good work.

Housekeeping Science
Romania
5 months using the app
July 7, 2021

this app is fantastic and have numerous features and they really have a best in class support. Love this app.

RAJA DIGITAL PLANET
India
5 months using the app
December 20, 2021

As a new business owner, I must say that the Vitals app has helped me integrate many useful features into my Shopify store. In addition to the enhancements to user experiences, marketing tools have also been thoughtfully crafted to help business owners promote and reach out to the audience effortlessly...

Shopp!Mama
Singapore
5 months using the app
July 10, 2023

Super fast support! shoutout to Miriam G. for helping me fix my issues within 5 minutes. She's the best!

ArtisticSips
Singapore
4 months using the app