Vitals: Reviews, Upsells & 40+ , 7,777 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.
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Good app for beginners. The support is good and fast. I am not using all of the functions but I like that they are all in one app.
I've used vitals for the last three businesses as well as the one I'm currently working on right now. Vitals is extremely useful and with all the features that they provide, it is very affordable too. Everyone in vitals is highly professional and helpful. Whatever the problem maybe they will be there for you and they fix things very fast as well. I'm extremely glad that I choose vitals for all of my ventures.
Fantastic, honestly I very surprise on all the features available and also very easy and good to use. Customer service very good in response when they are open.
I don't see any issue with this provider. However, If I have to mention something to improve. Will be to have a call center (but I believe it will increase their overhead cost). But I am very happy as long they remaining very good in response to customer by email.
Keep up the good work.
App recommendation: Upsell after checkout & referral program.
Thank you once again
Really all you need for marketing. Customizable. Really fast helpdesk (even at odd hours like mine just now). Just customizing it, but I have great hopes!
Thank you so much! Whenever you need a customization to our app, don't hesitate to write us again.
John Seth S helped me with an issue today and his service was excellent. The issue was fixed very quickly. Five stars :-)
Support team is very responsive and can help with design changes and integration issue (of course, within the limitations of the app design). Though I wish the app's design (font style/size/background color) can be more configurable just by myself, their helpful support team is able to compensate this!
Very practical and easy app, with a lot of tools.
Great customer service that respond quickly.
I recommend
Amazing support team. There are some limitations for some features but they're working on adding more so I'm really looking forward to their upcoming upgrades
Vitals Team is awesome! Thank you Michael J. for your help in making the widgets look nice in my store. I have a custom theme so some editing needed to be done. Michael J. fixed all the issues in about 10 minutes. I love this app and there support. Thank you Michael J.
I am very satisfied with the app even some of the apps needs some improvement the most important to me is the support, they are available to help all the time and making any addition requiered to get the look and feel as I wanted, that is priceless. I truly recommend the app