Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

May 10, 2022

Im using about a third of the features and am super satisfied. You get a lot for the money. Additionally support is fast and really helpful! Thumbs up!

Hairsecret
Sweden
5 months using the app
February 10, 2022

John Paul B. For presidents! Customer support - top-notch. The app has everything you need for your e-commerce store. Would be lovely to have more options for customizations, but I'm sure - they're on it!

enjoysleep™
Lithuania
5 months using the app
January 18, 2021

i love this app it is amazing, the customer service team i.e Rey are so good and reply super fast and know what theyre doing :)

La Rose Parfait
United Kingdom
5 months using the app
October 28, 2019

amazing app with many many features, customer support is very helpful, solved a problem in no time.
highly recommended

Gift Shak
United Kingdom
5 months using the app
Vitals replied November 1, 2019

The support team would like to thank you for taking the time to mention how amazing they were! Thank you for your review.

November 12, 2020

It is very easy to use, very straight forward! I deleted some other apps I was using and opted for Vitals instead. It is much easier and faster to monitor this way :) huge thanks to the support team for replying to all of my questions and resolving all the issues i was facing.

Quezqa
United Kingdom
5 months using the app
May 5, 2020

Amazing, after i downloaded this app it feels like there no need for me to add on 20+ over apps and find the right one. for 30$ a month id say its a bang! best part is that they are still keep adding on features. I just hope the team behind this doesn't get greedy like the rest and start marking up their price because the best selling point for this is its super cheap!+reliable+easy to use interface+good cs

SafetyFirst.sg
Singapore
5 months using the app
April 10, 2021

I've used the VITALS app to improve functions on my Shopify store, and it's provided a major boost for me. The features are incredible and the support from the VITALS team is almost instant. My experience with VITALS has been 10 out of 10!!

Rudeo Shops
Canada
5 months using the app
January 12, 2023

très bonne résolution de mon soucis d'importation.
Très rapide et efficace dans les explications. Les tutos sont très bons et l'application et très réactive.

Le lab de l'endo
France
5 months using the app
September 13, 2020

Loving this app! It's perfect for everything I need and the customer support is top notch! They reply quickly and very friendly....no matter how many times I've emailed them, and it's been a lot! It's not the app...it's me! Can't wait to see increase revenue because of VITALS!

SoCal Health
United States
5 months using the app
March 19, 2023

Just started using the app for the first time and I am loving it. Highly recommended and great customer service.

Magnetik™ Septum Ring
United States
5 months using the app