Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its over 40 features including product reviews, upsell and cross-sell options, and a currency converter. It's praised for its seamless integration, not affecting page load times, and its built-in analytics dashboard. Many appreciate the quick and helpful customer service. It's seen as a cost-effective solution that enhances the shopping experience and provides robust marketing and sales tools.

May 24, 2021

Brilliant app, so smooth and easy to figure out! Their Customer Service is fantastic - so quick to help. Thank you!

JOIZI
United Kingdom
5 months using the app
November 27, 2020

I haven't tried the app yet. I contacted the customer servce for assistance et they're very supportive. If the app is as good as the customer service, I think I'll give it an A+.

Homecare76
France
5 months using the app
March 25, 2021

I reached out to the help center due to a technical problem I had. They responded in less than 30 sec, solve the problem in 1 minute. Outstanding service. Thank you Costin :)

Inno Pillows
Spain
5 months using the app
August 23, 2020

This app is very useful and saves me a lot. If I have a problem, I can immediately contact the Vitals team for my questions. They're great

STRAVADA.COM
Netherlands
5 months using the app
September 6, 2018

Great App and great support! Provides great value and the support guys are lighting fast. Would highly recommend.

Joe Oslo
Mauritius
5 months using the app
April 11, 2023

very fast response. They answered my questions and solved my issues.
I love the App and it has a lot of features.

dukano
United Arab Emirates
5 months using the app
November 22, 2020

The staff was really helpful in customizing those details of add on sections. The support is really 24/7 and they just fixed my problem in a short period of time.

Aura Sportswear HK
Hong Kong SAR
5 months using the app
September 3, 2020

It's hard to find a word other than amazing to describe this app. I have literally deleted 6 other apps because VITALS covers them all in a much more effective way.

On top of this, the level of customer service is outstanding. I had 3 separate questions/requests that I put to the team and each one was responded to within 1.5 hours, and the response wasn't a "thank you we've received your request" but a detailed explanation of how to resolve my issue.

I highly recommend VITALS to any who...well has a Shopify store

Pet Fountain
Australia
5 months using the app
November 24, 2022

A good app with fantastic support. Recommend it to anyone who wants to increase their conversions without spending too much on apps.

Kefi
Portugal
5 months using the app
December 15, 2020

Vitals provides a wide variety of tools which is well worth the price, especially considering you're getting a cohesive singular program, instead of patch working multiple apps together to get the same effect.

Spider Tool Holster
United States
5 months using the app