Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

January 20, 2020

This is the best app I've ever used over my many years in ecom. The app is really easy to use and like that I have one place to go adjust my apps. The customer support has been wonderful and responsive.

Soul Charms
United States
5 months using the app
Vitals replied January 21, 2020

Thank you very much for your feedback. We are happy to hear that you find our app easy to use and we will make sure that our customer support team gets to hear your positive feedback as well. Good luck with your sales!

Edited December 29, 2020

This app is great, the support is even greater, reached out to them they solved my issue within hours. Recommend you reach out to them when you need some tweak.

WarmlyHabitat
Singapore
5 months using the app
Edited May 6, 2021

Extremely fast, pro support team. They fixed our frontend coding issues on the spot! Highly recommend this app over others, A++

Quick Strike Fishing
United States
5 months using the app
June 7, 2020

Any problem you have vitals kindly help you to solve it. Recommended 100%. I am happy to work with them.

PallFamis
Spain
5 months using the app
April 20, 2023

I am extremely satisfied with the support from Vitalis. They always help you quickly if you have problems and the app is great too :)

AMOLO
Germany
5 months using the app
June 24, 2021

I use this app in all my stores. The customer support is excellent. the app is full of useful features.
#1 app in Shopify

Nextka Garden
Canada
5 months using the app
August 25, 2021

Awesome app and support. This is a must-have app when you first starting out your business. Give it a try!

Camellia Home Scent
Canada
5 months using the app
March 14, 2021

The app has virtually EVERY app you'll ever need. A big plus is that the customer service is one of the best, if not THE BEST, i've ever experienced - they even do the thing you need help with for you. Totally recommend!

Qiinzo
Norway
5 months using the app
October 7, 2020

Great app - easy to use and add on apps with great customer support that responded quickly when I asked for help :)

TrueStart Coffee
United Kingdom
5 months using the app
May 2, 2023

I rated it 5 not because everything worked fine. There were some bugs and glitches along the way of some apps inside the Vitals app but the support team were so quick and so willing to help you that it didn't even matter what the problem was. Keep up the great work guys!

Trifto
Germany
5 months using the app