Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

December 13, 2022

Highly recommended, needed help, emailed them and it only took a few minutes to get back from support. Issue solved and fell in love with their service.

Dozy
United States
4 months using the app
Edited February 17, 2021

I used the app for many reasons, first was recommended by many in a group of around 1000 people. I also used it to get product reviews over but then it had the stamps that people like seeing around products. I get help right away when I need it and over all seems easy to use. I am still learning so it gets better as I add more things to my site.

Furry Pawz
United States
4 months using the app
April 3, 2023

There are no words to describe my pleasure being assisted by Vitals customer service. I wanna personally thank Mr. Kliphord D.
for his absolutely unique and personalized service. He went up and beyond to resolve all the issues that I had and even followed up on the next day. Wow, Wow, Wow. That’s what I can say❤️

Makeup Matters
United States
4 months using the app
July 26, 2021

This is the only app you need! It has every app you can think of built into ONE App. The customer service is 5/5. I always get a quick response from the support team and my issue is always resolved quickly! Highly recommend it!

Luna Waver
United States
4 months using the app
October 23, 2022

I use this app on more than 10 stores I have and cant recommend it highly enough. Not only are all the features incredible but whenever I've needed any help they have responded within 20 minutes, day or note. Best app on Shopify.

Dragon Dildo UK
United Kingdom
4 months using the app
April 12, 2023

I am writing this review to express my gratitude for the exceptional customer care I received from your team, especially from John Seth. He was incredibly kind and helpful during our interaction. I do not typically leave reviews, but his assistance was so valuable that I felt compelled to express my appreciation. Thank you very much, John, for your outstanding service. :)

Semantic Market
Romania
4 months using the app
October 2, 2019

Unbelievable app, saves soo much hassle, money and time, not to mention it also helps with reducing the loading speed. Couldn't recommend it more :)

halloweenspoils
United Kingdom
4 months using the app
March 25, 2023

Jed D. helps me and did the looks as I expected. Fast response and did fix my problems. Vital support is Supportive

WatersportX
Australia
4 months using the app
November 15, 2021

Great app, it has everything included which makes it easier. Now I don't really need to have dozens of apps. The customer service is great, 24/7. Quick replies and solve any problem instantly.

NB Land
Portugal
4 months using the app
April 23, 2020

A very convenient service for quickly setting up a shop for Shopify. Support works great, very fast. So many necessary and cool applications in one place. Good luck! We will wait for new additions to the service!

smartyumen
Russia
4 months using the app