Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

March 25, 2023

Jed D. helps me and did the looks as I expected. Fast response and did fix my problems. Vital support is Supportive

WatersportX
Australia
4 months using the app
November 15, 2021

Great app, it has everything included which makes it easier. Now I don't really need to have dozens of apps. The customer service is great, 24/7. Quick replies and solve any problem instantly.

NB Land
Portugal
4 months using the app
April 23, 2020

A very convenient service for quickly setting up a shop for Shopify. Support works great, very fast. So many necessary and cool applications in one place. Good luck! We will wait for new additions to the service!

smartyumen
Russia
4 months using the app
November 23, 2022

This app is essential if you plan on running a Shopify store. I had the pleasure of working with John to tweak my store and he was the best. He fixed a problem I had with reviews quickly and professionally. Thanks Vitals!

PocketLumi
United States
4 months using the app
October 5, 2021

So far app is working great. Good to have 1 app that does so many thing .Great and prompt customer service support.

BELLE DAME
Australia
4 months using the app
October 27, 2022

I had a problem with the colour of some tabs that I couldn't adjust myself in the Vitals app, but I was helped tremendously by one of the employees on the Vitals Support team. I got prompt responses and my issues were resolved immediately.

AlethGo
Belgium
4 months using the app
June 21, 2021

Amazing app with amazing customer services. It has everything you need! it is a must have for anyone using Shopify.

MixLiving
United States
4 months using the app
December 1, 2022

the support team responds really fast, helpful and in a short time I like it very much, really appreciate and thank you!

StarHelio
Singapore
4 months using the app
February 9, 2022

Thanks a million. The customer service is simply excellent. The application is amazing, you can do magic with it and now you have included more features. I am more than satisfied. It saves me a lot of money since I have everything concentrated in one place. If they continue like this they are going to take over the whole dropshipping market. Thanks

María-K
Germany
4 months using the app
March 18, 2021

Great app, good support at any time, they've solved my problems via email 3 times, so many features, it's so worth the investment. Totally recommend it.

PSY - Trippy Wear
Ireland
4 months using the app