Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

October 3, 2020

The customer service is just amazing, Costin is great, even that my issue was not on vitals they helped me out.

PW Sneakers
Ecuador
4 months using the app
February 27, 2023

Awesome experience, the support team answer to all our inquires and help us make all the customization needed for our brand

Dandip
United Kingdom
4 months using the app
March 11, 2023

amazing support any time, highly recommended, and all apps are useful, sticky add to cart scary stock. visitor replays are my fav

Easeu
United Kingdom
4 months using the app
April 26, 2020

Just started using the application. I asked for help in figuring out the setup for one of the applications and received excellent and prompt customer service to help me out. Excited to use the app!!

Bhoomi
United States
4 months using the app
April 5, 2022

J'utilise diverses fonctionnalités de Vitals. Cette appli est assez sophistiquée, parfois même compliquée pour moi. J'ai donc utilisé le service de chat et je viens de faire un grand pas en avant ce matin grâce au soutien de Zeus qui m'a très bien renseigné par ses réponses précises. Il a été très patient avec moi et compétent pour me solutionner mes problèmes ! Les vidéos (tutorials) sont une grande aide, mais n'étaient pas suffisant pour moi, car en anglais..
Je suis très satisfaite de l'aide que je reçois via le chat, et très surprise qu'en quelques minutes quelqu'un de l'extérieur puisse ainsi me solutionner mes difficultés..! Bravo et merci !!

COCO & STAN
France
4 months using the app
September 20, 2020

This apps make me more easy to set up my shop. It help me take back more and more sales back. I higher recommended.

Euphoric Boxes
Malaysia
4 months using the app
January 3, 2021

Estoy muy contento con la App. Soy nuevo en el comercio electronico y esta aplicacion me ayudo muchisimo a darle un toque de seriedad a mi pagina. La atencion al cliente fue inmediata, incluso un domingo por la tarde :)
Si la recomdaria? POR SUPUESTO
Muchas gracias

Trends & Cats
Switzerland
4 months using the app
April 23, 2020

I love the customer support and the functionality of the app. Would recommend others to use it. 10/10!

SnoozePhones™
United States
4 months using the app
April 2, 2023

Vitals delivers all kinds of marketing apps in just one app, whether bundles, sticky carts, reviews, email marketing... You basically don't need any other app if you have Vitals and the great thing is that they have 24/7 customer support and they are very helpful with any minor issues you might face

Waveonix
United Kingdom
4 months using the app
January 31, 2021

spectacles applications merveilleuse, une économie de plus de 100€ facilement ! Merci Vitals je regrette vraiment pas.

Poch'up
France
4 months using the app