Vitals: Reviews, Bundles, AI

Vitals: Reviews, Bundles, AI

Reviews (9,083)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its all-in-one feature set, including upsells, automation, and promotions, which streamline management and cut costs. It's noted for boosting sales and enhancing customer experience without slowing down websites. The app's ease of installation and usability make it ideal for both new and experienced store owners. Exceptional customer support is frequently highlighted, with quick and helpful responses.

Edited September 9, 2021

This is a must have app. So many revenue generating features. Their customer service is the best. ....

flexicure
United States
4 months using the app
November 27, 2023

yes

Erlich
Australia
3 months using the app
May 15, 2024

So helpful!

Smart Yakka
Australia
12 days using the app
December 11, 2020

The best app there is, all the apps you need for low price. And the customer service replays within minutes!!!

DISER
Netherlands
4 months using the app
Edited April 21, 2019

This app has a lot of nice features, but some major features I wish were implemented differently (specifics below).

1. For the Volume Discounts app, I noticed that during "Checkout" the products that are NOT supposed to be discounted gets discounted at "Checkout". The total discount at the summary is correct though since the discount gets adjusted to all the products in the "Checkout", but this means that those products that should be discounted will reflect a wrong discount. This is confusing to the customer and will add another friction for the customer to purchase.

2. For the sticky Add to Cart bar, the variant chosen in the page would not update the variant in the sticky ATC bar. Both should sync up if changing the other.

3. The Frequently Bought Together, the app looks weird on mobile if the offer is set for 3 products. For 2 products, it looks good.

I set this review to 2 stars since these major features that I care most are not working as better as the other established apps.

Update as of 4/21/2019, I'm improving my rating to 4 since they tried to work on the last 2 issues I found. Thanks

xureshop
Philippines
4 months using the app
July 30, 2021

This is the best app I've found for Shopify. I am in love.
You won't regret using it, and it will save you a lot of time and money.

Folox
Brazil
4 months using the app
June 25, 2021

Vitals has helped our store grow by far! We are so happy with the results. We use most of the apps and we will never look back.

Iced Out Kingz
Australia
4 months using the app
March 9, 2022

This is hands down the most useful app I have, and most valuable return on investment. I have boosted my order value using the volume discounts feature. It is so easy for customers to add a second item and see the savings right from their cart.

ZippyCap
United States
4 months using the app
February 14, 2020

Best customer support I've ever seen. Extremely quick to respond. Ask a question in the chat box, and they will fix your issue within minutes

designs46
United States
4 months using the app
Vitals replied February 18, 2020

"Fast" might be our nickname :) Joking. Thank you so much!

September 19, 2023

john assisted me amazingly through the process of a concern of mine answering all my questions

ElevaFlow
Canada
4 months using the app