Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

August 14, 2021

Great app, even better service from the developers. Allows you to do a variety of things to your store that boost sales and service.

LUXTechh
Australia
3 months using the app
August 10, 2020

Awesome service and an awesome app! One of the best available. It's support answers all of my question and mails withing 2 hours.

Cheers With Beers
Czechia
3 months using the app
September 21, 2021

I desperately needed help with a Vital feature and I got the help I needed immediately after I reached out. I'm so thankful! Thanks, Kliphord D. You were and are amazing!

Lucrative Loadout
United States
3 months using the app
March 13, 2021

Thank you very much! An indispensable application with a very reactive support that always answers your needs!

miscuisine
Belgium
3 months using the app
November 22, 2020

I used this app because app fees snuck up on me. With vitals, I can have so many apps without the expense of having subscriptions for each one. It also helps with load speed and their support is amazing!

Neck Arch
Canada
3 months using the app
March 3, 2020

All apps are awesome. The agents are also commendable. They respond literally fast and fixed all issues. Thanks

Enhanced Pundi
United States
3 months using the app
Vitals replied March 6, 2020

You are awesome too for taking time to write us this great review! Thank you!

August 27, 2022

I used this app to help with my items descriptions and sales options as well as checkout features. And especially loving the trusted badges feature. Also their team members are very knowledgable, they respond quickly to any questions or issues you may have, (for me it was not understanding how one particular app worked) and their team member was extremely helpful. Highly recommend the Vitals app!

pinkpetalsfashion
United States
3 months using the app
November 4, 2020

This is by far the best app on shopify. It has tons of amazing features and saves me from paying for individual apps.

Furly Curly
United Kingdom
3 months using the app
May 4, 2020

The app is amazing and Vladimir was very helpful for me also the detect some bugs coming from another app. I recommend them

Linfeo
United Kingdom
3 months using the app
July 30, 2021

Awesome Apps, Unbelievable Value, and the Customer Support is absolutely First Class! I got on chat just to ask a few questions, and ended up with my very own technician, very patiently making custom changes for me for over an hour! He didn't stop making tweaks until I was completely happy with the results! Amazing! Thanks so much Michael :)

K9 Hero Store
Australia
3 months using the app