Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

June 20, 2020

sin duda alguna la mejor apps te facilita el trabajo y ayuda a que tenga venta , la recomiendo totalmente

Easy houses
Spain
3 months using the app
February 17, 2022

So many great apps all in one package. But i think the tru great feature of vitals is the fast support. I just installed this a few days ago and had to send like 10 messages and all were sorted swiftly, happy customer here

IRWINS MEGASTORE
Ireland
3 months using the app
June 11, 2022

This app has so many materials to utilize. And the customer support helped me tremendously, they are very responsive and helpful. I love this app and I'll recommend to any store owner I know.

Dekkr
Canada
3 months using the app
April 9, 2021

A very useful and multifunctional app bundle, and a greatly supportive team who helps in any changes in code and apps. Thanks!

Dazmers Toys
United States
3 months using the app
March 12, 2023

It is a must have app... super easy to use, and the customer service respond immediately on any concern.

FOSTANI
United States
3 months using the app
November 12, 2021

I've been using this app on two stores and it really does a lot. Mixing and matching apps often cause issues and can also cost sales. Earlier today I ran into a error with my cart page and I had no idea what was causing it. I reached out to Vitals support with a screenshot and the best explanation of what was happening I could come up with. I went to pick up my son from school, thinking it would be a while before I got a response. In the short time I was gone, Leony was able to replicate the problem and fix it. Really incredible support! So far, Vitals lives up to its name, but today's customer service really knocked it out of the park for me.

Waste Less Green
Canada
3 months using the app
February 24, 2021

THE BEST support. I got an issue in the app and they fixed in within minutes. BEST features!!! anybody who want to have all in one package get this app

Petalsme.com
United Kingdom
3 months using the app
Edited November 15, 2020

This app is great to get more traffic, to get upsell, to protect from abandoned cart . Amazing app for really low price . The service of the team is really great also ;)

Alice Style
Belgium
3 months using the app
April 18, 2023

功能齐全,使用操作也很简单,遇到问题客服也会帮你解决,

kikigoods
United Kingdom
3 months using the app
November 8, 2022

Im happy with the service from John who portrayed professionalism. He helped me with the review option and the color of the discount badges on my store. The screenshots directed me to the right location for action taken.

Petsprinklers
Australia
3 months using the app