Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its over 40 features including product reviews, upsell and cross-sell options, and a currency converter. It's praised for its seamless integration, not affecting page load times, and its built-in analytics dashboard. Many appreciate the quick and helpful customer service. It's seen as a cost-effective solution that enhances the shopping experience and provides robust marketing and sales tools.

April 19, 2022

I think it is the best app to install on your store. The advantage of this app is that it gathers several apps together and you don't need to have another app.

oxysxstore
Italy
3 months using the app
July 13, 2020

Highly recommended. Every problem I had got solved within 24 hours. Nice support - and reliable! This app really replaces some other apps in the Shopify app store - and I already tested a few of them...

365-inflow
Germany
3 months using the app
June 6, 2021

Fast customer service highly recommend easy installation. The quantity breaks are automatically applied and just very easy.

otakuessentialsstore
Canada
3 months using the app
November 12, 2020

I used this app to replace almost all the other apps I needed to optimise my store. Not only does this one app have tons of others included, but the support team is fantastic, they respond quickly and they're easily accessible. I hope to see an order metrics and a tracking in-page feature update in the near future. The support team provides screenshots of work they did when responding to a request so communication is super-efficient in my opinion, they don't wait for you to repeat yourself in multiple communications to execute solutions. I always feel like every communication with Vitals involves a step forward, they don't take me in circles and I love that, it's time and peace of mind for me. I recommend expansion of Vitals and I look forward to more improvements and integrations with other apps. It's valuable to manage everything from one place and Vitals takes me one step closer to that in my business, no more remembering which app has this or that, it's all on my dashboard and easy to navigate, categorised practically.

BetaBlock
Netherlands
3 months using the app
January 10, 2020

By far the best app I have found on shopify. You have here almost everything you need to optimize your store and the support team couldn't be better. THANK YOU

WellSpaces
Spain
3 months using the app
Vitals replied January 13, 2020

I'm glad to hear we can fulfill all your needs!

May 12, 2021

Very good app, good service, that is the best, if you have aproble the team will help you very fast.

Viscoelasti
Spain
3 months using the app
January 19, 2022

I used this app to help me in my business and I received all help in real-time.
they did do everything most of the time. I give 5 stars for the good service.
5 stars for this app.
and 5 stars for their experience. I think they are the best in the market today. Good job big thanks to the vital team. it is indispensable.

Storzio
Canada
3 months using the app
January 1, 2023

Hiiiiiii I have useddddd This app actually It's a magiccccccc app that is include some other app such as review app, upsells, sticky add to cart and taht's a magic....So you will free to use lots of apps.
Their supporttttt are so good and they solve my all problemss.
I am happy to find this app

products today
Germany
3 months using the app
June 28, 2018

You need this app! The most cost effective and feature rich app I've ever installed on Shopify. Support is lightning fast. Thank you and best regards.

Mycozydogbedsmcdb
United States
3 months using the app
November 15, 2022

The customer service team is very helpful and fast with our issue. It's my second time asking for enquiry. Reliable.

Batik Boutique
United States
3 months using the app