Vitals: Reviews, Bundles, AI

Vitals: Reviews, Bundles, AI

Reviews (9,107)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its all-in-one feature set, including upsells, automation, and promotions, which streamline management and cut costs. It's noted for boosting sales and enhancing customer experience without slowing down websites. The app's ease of installation and usability make it ideal for both new and experienced store owners. Exceptional customer support is frequently highlighted, with quick and helpful responses.

March 18, 2021

great application and very complete and very fast customer service, really a VITAL application... :)

krieven
France
2 months using the app
February 16, 2021

We are using it for capturing reviews from our customers. I must say it is very simple to use and moderate all the reviews. Their customer support is great always there to help.

1Balance Living
United States
2 months using the app
August 2, 2021

OMG, I don't even know where to start! I been seeing this app for a long time but never tried it. I decide to give it a chance and boy am I glad I did because I was having some issue trying to figure out how to use the app. I contacted customer service and in less the 1 minute Reymond in customer service answered and took care of everything!

envyandfig
United States
2 months using the app
July 1, 2021

really helped optimise my website and make it look and feel professional , also want to thank Michael J for his support

Pawsplug
Australia
2 months using the app
July 9, 2023

Very fast support, even in the basic plan. The support can also fix things on the fly, which is very helpful!
while it is expensive when starting out, I believe it still might be worth it due to basically all apps being covered by this.
You only have one point of contact where you can configure things and only need to load one script (which in turn also keeps your site faster than utilizing many different apps)
Overall, satisfied so far, I sure hope it stays that way :)

Vichera
Germany
2 months using the app
March 25, 2021

The first thing I noticed is that is app has SO MANY FEATURES. Reviews, Sticky ATC, FB Pixel - you name it! The second thing is their support. I don't know how they do it, but I can super quick replies that help me solve the problem right away. Big shoutout to Costin C. - thanks for resolving my issue so quickly - you're the best! And if the above 2 benefits are not enough - they're adding more features! Check out their roadmap! Personally, I'm looking forward to their Post-Purchase Upsell feature that should be rolling out soon. Can't wait!

Avoette
Singapore
2 months using the app
Edited December 13, 2023

good

Blinkify
India
2 months using the app
Edited February 17, 2021

I use multiple of the features on this app for my store. Terrific customer service. They helped me realign my product review stars very quickly

Zenithbands
United States
2 months using the app
March 19, 2022

The customer service has been fantastic. Perfect for a novice like me. The carried out a change in about 5 minutes. Great job

DivaPetz
Australia
2 months using the app
May 12, 2020

the most powerfull app i use in shopify store, very easy to use , and have goood effects in your store

40inedeals
Morocco
2 months using the app