Vitals: Reviews, Bundles (40+)

Vitals: Reviews, Bundles (40+)

Reviews (8,869)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes features like upsells, automation, and product reviews, noting it offers significant cost savings compared to using multiple apps. The customer support is frequently praised for being responsive and effective, available 24/7 via live chat. Merchants find the app easy to use and credit it with boosting sales and enhancing customer experiences. They also appreciate the regular updates and new features, which help keep their businesses competitive.

October 25, 2019

Great App, specially for not slowing things down. it would be perfect if it had a couple of more features like push notifications, email marketing/abandoned checkouts and exit intent popups. it would dominate the market

thejingleshop
Austria
2 months using the app
Vitals replied November 1, 2019

We are very grateful that you took to leave us this wonderful review. We'll try as much as we can to implement the most desired suggestions.

Also, loading speed is one of our biggest advantages when it comes to reasons why a store should install VITALS. Only one request to a server is definitely helping to increase the loading speed. We covered this in our case study: https://medium.com/vitals/shopify-page-speed-3a104b330624

May 15, 2023

The app has been so great and useful for my store. It just have everything you need.

Tony361
Australia
2 days using the app
October 29, 2020

Michael is very helpful and quick. I'm really satisfied his service and vitals is awesome very powerful ! The support they provide should inspire many companies ! Please Keep going like this ! Many thanks!

LE BOX DU FITNESS
France
2 months using the app
March 18, 2021

great application and very complete and very fast customer service, really a VITAL application... :)

krieven
France
2 months using the app
February 16, 2021

We are using it for capturing reviews from our customers. I must say it is very simple to use and moderate all the reviews. Their customer support is great always there to help.

1Balance Living
United States
2 months using the app
August 2, 2021

OMG, I don't even know where to start! I been seeing this app for a long time but never tried it. I decide to give it a chance and boy am I glad I did because I was having some issue trying to figure out how to use the app. I contacted customer service and in less the 1 minute Reymond in customer service answered and took care of everything!

envyandfig
United States
2 months using the app
July 1, 2021

really helped optimise my website and make it look and feel professional , also want to thank Michael J for his support

Pawsplug
Australia
2 months using the app
March 25, 2021

The first thing I noticed is that is app has SO MANY FEATURES. Reviews, Sticky ATC, FB Pixel - you name it! The second thing is their support. I don't know how they do it, but I can super quick replies that help me solve the problem right away. Big shoutout to Costin C. - thanks for resolving my issue so quickly - you're the best! And if the above 2 benefits are not enough - they're adding more features! Check out their roadmap! Personally, I'm looking forward to their Post-Purchase Upsell feature that should be rolling out soon. Can't wait!

Avoette
Singapore
2 months using the app
Edited February 17, 2021

I use multiple of the features on this app for my store. Terrific customer service. They helped me realign my product review stars very quickly

Zenithbands
United States
2 months using the app
May 12, 2020

the most powerfull app i use in shopify store, very easy to use , and have goood effects in your store

40inedeals
Morocco
2 months using the app