Vitals: Reviews, Bundles (40+)

Vitals: Reviews, Bundles (40+)

Reviews (8,754)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its all-in-one platform that combines features like upsells, emails, and automation, which simplifies management and boosts store capabilities. It is considered cost-effective, with a one-time payment feature that offers significant savings over multiple separate apps. Customer support is frequently praised for its quick and effective responses. The interface is user-friendly and intuitive, suitable for those with limited technical skills. The app is noted for its reliable performance that does not affect website speed and helps increase sales and conversions through enhanced upsell, cross-sell, and customer engagement tools. The development team actively responds to feedback by continuously adding new features to keep stores competitive.

February 4, 2023

Vitals is an exceptional app for Shopify stores. It provides comprehensive analytics about a store's performance, making it easy to gain insight on customer behaviors and make informed decisions. Additionally, its customer service team, Zeus, provides outstanding support, offering answers to any questions you may have. It's an invaluable tool for any Shopify store looking to maximize its success.

EveryDay Finest
United Kingdom
About 2 months using the app
Edited November 12, 2019

The guys are amazing. Not only does this App replace so many others but their customer service is simply remarkable. They're always providing help and valuable information to develop your shop. And they're constantly working on developing new built-in apps and improving their current ones. So I can honestly say it's my favorite Shopify App to date and I'm waiting for the moment it will be the only one needed. Kudos!

Zero Gravity Cars
United Kingdom
About 2 months using the app
Vitals replied November 13, 2019

Mind blowing review :) You definitely rock!

November 15, 2022

J'ai utilisé cette application pour faire des promotions sur les volumes et cela marche parfaitement.

Hotlegs™
France
About 2 months using the app
November 13, 2018

BEST WIDGET APP ON THE MARKET. I'm not sure what's better, the app itself or the service team behind it all. If you need anything done, they will go out of their way to make it happen, even if it is outside the realm of the current features. This team has implemented things for me, walked me thru any questions/issues I've had and has been such an incredible asset to my business. I've noticed a massive increase in sales after implementing this application. Everything looks professional and works as it should. Without a doubt, I will be using this on all future store. For the money, you're getting an incredible value. If you've found this app and are reading this, you've found a gem. Thank you to the Vitals Team for creating such an incredible product and providing prompt and exceptional service.

NYCO Direct
United States
About 2 months using the app
July 3, 2020

This app has everything I need in one app, which is great because installing all these features in separate apps would slow down my website and also cost so much more. Best of all, the customer service is prompt and amazing. Don't think twice and get this app, it will make huge difference!

Bars and Loops
Australia
About 2 months using the app
Vitals replied July 3, 2020

A big and warm thank you from everyone here at VITALS for such amazing feedback! We're dedicated to offering exceptional services, through our apps, our Customer Support team, and our continuous improvements - just check what we have planned: https://getvitals.io/product-roadmap

February 4, 2021

The best app I have found on Shopify yet, it's fast, a lot of options, and amazing support........................

cozzyboo
Lithuania
About 2 months using the app
June 27, 2021

good features and prompt support. It's worth recommending. I needed to refine the looks of the volume discounts. The chat support was there on Sunday, and I got instant support

linTific
Canada
About 2 months using the app
January 14, 2022

Vitals is really helpful in adding all the essential functions every store needs. Not to mention, the customer support is prompt and understanding. Will definitely use it on my other stores.

CozyPetsCo
Australia
About 2 months using the app
March 20, 2023

Exceptional Support Experience with John Seth - Above and Beyond!

I recently had the pleasure of interacting with a support agent named John Seth, and I must say, it was one of the most outstanding customer service experiences I've ever had! I've had him as support a few times. From the moment our conversation began, John was not only friendly and attentive, but he went above and beyond to ensure my issue was resolved quickly and efficiently.

John's ability to listen carefully and understand my problem was truly impressive. He asked thoughtful questions to gather all the necessary information and then took the time to explain the solution in a clear and concise manner. His expertise and knowledge of the product were evident throughout our interaction.

What really set John apart from other support agents I've encountered was his willingness to go the extra mile. Not only did he resolve my initial issue, but he also took it upon himself to identify and address a few other potential concerns. His proactive approach saved me time and effort and left me feeling confident in the product and the company's commitment to customer satisfaction.

Throughout our interaction, John's friendly demeanor and exceptional communication skills made me feel valued and respected as a customer. I genuinely appreciated his dedication to resolving my issue and ensuring I had a positive experience.

In conclusion, I cannot recommend John Seth highly enough. His commitment to delivering exceptional support, combined with his expertise and genuine care for customers, make him a true asset to the company. Thank you, John, for making my day and setting a new benchmark for outstanding customer service!

Buy My Ballz
United States
About 2 months using the app
Edited July 2, 2022

This app has all you need for your store! seems like 100apps in one app and the customer support is the best out there! Definetly a must have

PASTEDISPENSER
Germany
About 2 months using the app