Vitals: Reviews, Bundles (40+)

Vitals: Reviews, Bundles (40+)

Reviews (8,938)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its affordability and extensive features, including upsells, automation, and promotions. They appreciate how it enhances site professionalism and boosts sales, and find it user-friendly for both beginners and experienced store owners. Standout customer support with 24/7 live chat is frequently praised for its responsiveness and effectiveness. The app is regularly updated with new features based on merchant feedback, which improves its performance and efficiency, leading to a positive impact on business operations and increased sales.

January 19, 2024

Incredibly easy to understand, all in one solution which is rare to find. However, my particular reason that I am writing the review and would recommend this app so highly is the absolutely first class customer support. I have used both the email function and live chat support for some snags I needed support with and the personalised support has been incredibly helpful. The live chat in particular I talked with Jed D who walked through the issue in detail and checked out my store to provide some great advice and personalised solution to the problem. This kind of human to human live chat support is becoming increasingly rare these days! Well done team!

CosmoGlowUK
United Kingdom
7 months using the app
May 25, 2024

Great app, great customer support! Key essential to a successful Shopify brand

The Hearing Pal.
Bhutan
4 months using the app
August 18, 2024

très bien

franny magazine
France
23 days using the app
March 15, 2024

This app has been such a game-changer for my business. It's very user-friendly and offers great insights and apps that enable you to focus on the customer experience.

BitNest
United Kingdom
10 months using the app
June 24, 2024

são dezenas de apps numa só, oferece tudo o que é necessário

PROSTU
Portugal
2 days using the app
January 23, 2024

Best All in One App ever. The Support is simply amazing. John Paul B. helped me in small, but really necessary details. First we tought there is no way to do the change but he tried it again and got it. Thank you!!

Valérie Beauté©
Germany
6 months using the app
March 25, 2024

The support team is incredible, and a shout-out to John Seth and Magaly. We switched over from a different Reviews app to Vitals, and I am blown away by this team's responsiveness. Changing apps is typically a nightmare, but this team has smoothed the transition. Thank you so much!

AALLYN
United States
Almost 2 years using the app
December 3, 2023

From the moment I integrated Vitals into my Shopify store, I knew I had made the right choice. The seamless installation process was just the beginning of a fantastic journey. The user-friendly interface welcomed me into a world of over 40 incredible features, all designed to enhance the functionality of my online store.

Ease of Use:
The app is incredibly intuitive, allowing me to set up complex features with just a few clicks. The clean layout made navigation a breeze, saving me time and effort.

Standout Features:
The product review feature stood out immediately, providing my customers with the confidence to purchase based on the positive experiences of others. The upsell and cross-sell features have been instrumental in increasing my average order value, and the currency converter has broadened my international customer base without a hitch.

Performance Excellence:
Since incorporating Vitals, my store's performance has skyrocketed. Page load times remained unaffected despite the multitude of features, which is a testament to the app’s optimization. It's impressive how it works so fluidly without disrupting the aesthetic or functionality of my store's theme.

Customer Service Mastery:
What truly sets Vitals apart is their customer service. On the few occasions I reached out, their support team was not just quick to respond but also extremely knowledgeable. They provided clear, concise solutions and even followed up to ensure everything was working smoothly, making me feel like a valued customer.

Overall Satisfaction:
Vitals has lived up to and surpassed my expectations. It's rare to find an all-in-one app that actually delivers on its promise without compromising on speed or user experience.

A Heartfelt Recommendation:
I wholeheartedly recommend Vitals to any Shopify store owner looking to enhance their site with powerful features backed by an equally robust support team. It's not just an app; it's a vital companion for your e-commerce success!

ElegantAtmos
Norway
3 months using the app
February 23, 2024

I have been using this app for months now and it is extremely helpful in so many ways! Definitely worth it and I recommend it to increase conversions for sure. Also, whenever I needed assistance they were prompt to respond to my questions and fixed any problem within minutes. I have had no issues with them, the Vitals team are Great!

Elegance & Allure
United States
7 months using the app
March 21, 2024

I had an absurd request and John Seth was able cater and help me within minutes! If not for the apps, the fast help you get from Vitals in insane! Love this app so much and 30/month is really worth the money. Thanks again John!

Luna Marvels LLC
United States
5 months using the app