Vitals: Reviews, Bundles, AI

Vitals: Reviews, Bundles, AI

Reviews (9,087)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its all-in-one feature set, including upsells, automation, and promotions, which streamline management and cut costs. It's noted for boosting sales and enhancing customer experience without slowing down websites. The app's ease of installation and usability make it ideal for both new and experienced store owners. Exceptional customer support is frequently highlighted, with quick and helpful responses.

July 3, 2023

Great application. Very fast support. Only the price is quite expensive because most of the applications do not need to be used

SBETIFY
United Kingdom
9 months using the app
September 7, 2023

An excellent all-inclusive app, customer service was excellent, John Paul was very involved, thank you :)

Boxbee
United States
10 days using the app
March 22, 2022

some of my website requirements were not met. The app works on some parts of my website perfectly but some options are not.

The Bootroom Collection
United Arab Emirates
10 months using the app
November 23, 2018

Happened across this app merely by chance...what a great thing! Raises the bar of professionalism on my website. Thank-you.

Brooklyn Hipshop
Canada
9 days using the app
November 24, 2020

The customer Service is brilliant and you always receive speedy responses. Definitely recommend this app.

Genze
United Kingdom
9 days using the app
Edited November 28, 2020

Costin was able to help me customize my settings of the VITALS app over the span of 20-30 minutes. The app had some particulars to know about, but with their readily available help, he was able to direct and make changes on my behalf to get the site going as I'd like. Great stuff! The app has many features that I decided to use including bundle and volume discounts.

NexTrend Products
United States
9 days using the app
July 18, 2018

I have tested the app for a week. I can tell you it's amazing and the customer support is fantastic. About time someone just put all the apps you need at one great price. Thank you indeed

www.securitystorehouse.com

Www Securitystorehouse Com
United States
9 days using the app
January 17, 2021

Realmente llevo tiempo trabajando con shopify, y siempre he sido reacio a instalar muchas apps, preferia trabajar con el codigo y no tener que instalar nada... Sin embargo, un conocido fue muy insistente en este tema y no me arrepiento, tiene absolutamente TOOOODO lo que necesito para OPTIMIZAR mi tienda y ademàs el sevicio de atención al cliente, es por decirlo de alguna manera, IMPOLUTO. Es una de las pocas reviews que dejo, pero es que pienso que puede ser de gran ayuda para los que pensaban como yo!!

Homesandjoy™
Spain
9 days using the app
January 3, 2023

A horrible app that will keep charging you even after uninstalling it and now I have to apparently meet a damn word count which is again horrible

Starry Canyon
United States
10 months using the app
Vitals replied January 23, 2023

(Note: Store is now inactive/closed)
Hello there! We would like to provide clarification about this feedback, as it is surely a misunderstanding.

We would like to set the correct expectation that Shopify fully handles all charges and subscriptions, and we do not have control on this process in any form. We also do not refuse processing of legitimate refunds as long as we are informed about them right away, no questions asked.

July 6, 2023

hi, i won't be using the program and i will be closing my store so i am requesting a refund of $34 withdrawn from me. I live in Turkey and this amount is too much for me. I missed the free trial period because I couldn't take care of the store due to health problems and I would like this money back to me

Whitecleaning
Türkiye
9 days using the app