Vitals: Reviews, Bundles, AI

Vitals: Reviews, Bundles, AI

Reviews (9,111)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its all-in-one feature set, including upsells, automation, and promotions, which streamline management and cut costs. It's noted for boosting sales and enhancing customer experience without slowing down websites. The app's ease of installation and usability make it ideal for both new and experienced store owners. Exceptional customer support is frequently highlighted, with quick and helpful responses.

April 7, 2020

Useful app, structured well, customer service kind and friendly, they help me to solve a lot of problems

StaySafeCamera™ - The N1 Top Security Camera
France
2 days using the app
Vitals replied May 8, 2020

Thank you for the review! We really appreciate customers like you. We really try our best to make sure we can help everyone as quickly as possible.

Edited September 6, 2020

I just began my store and was in the process of loading multiple apps and configuring them when a mentor told me about Vitals. I researched it, was astonished, unloaded, and cancel all of my other apps. I told them why and proceeded to configure Vitals. That was a few days ago.

Today I signed into my Shopify account to find a warning from Vitals about a Drawer issue with my cart. Since I didn't know what it was referring to, I reached out to support. Costin responded quickly and helped me with the issue immediately.

I was glad I could get rid of the drawer because as I was designing my store I didn't like that feature even though I didn't know what it was. Thank you, Costin and Vitals!!

LaGrand
Pivoting Mindset Apparel

Pivoting Mindset Apparel
United States
2 days using the app
September 10, 2020

This app is amazing, it provides all of the essentials under one roof. Not only that, the customer service is the best we've ever experienced, we've been dealing with Costin who has been amazing, he has done everything in his power to make sure we get what we need.
Would recommend a 100 times over!

Sinister Kings
Australia
2 days using the app
December 24, 2023

I'm pretty happy with it so far. There's things I like, things I don't like. I don't like the fact that I can't put a photo in the subscribe pop up. The generic ones are pretty ugly IMO. I don't like how when you create 2 different bundle spend upsells, the system goes to the lower one only and won't show both. I would like to see the first one give 10% off if our customers get to $150 and then once they hit that spend, another pop up should prompt them to get up to our 15% off bundle spend of $250. I also find the email service very expensive at $300/month. That's insane.

Gentle Moose
Canada
2 months using the app
August 3, 2022

best customer service ever , the man " Michael helped me a ton , really appreciate it bro you are the real G , god bless you - im so happy sheesh "

Kylian
Morocco
2 days using the app
June 27, 2023

Was so helpful and responsive great app so far! Was so helpful and responsive great app so far! Was so helpful and responsive great app so far!

the mumsie
Australia
2 days using the app
November 26, 2020

This app is amazing! and customer service is superb! Filip took the time and assist how the features work. when I felt frustrated and wanted to give up he gave great presentation and explanation how i show work the feature to get the results i needed. Great app and customer service! This is a great app for sure!

Jaded Duchess High Life
United States
2 days using the app
June 3, 2021

I used this app to help me track the visitors on what are the actions they did during their website visit. It would be nice if we could get the data or download the data. I also used other apps from time to time.

Syosaku-Japan
Japan
2 months using the app
November 15, 2023

THIS APP IS A MUST HAVE! it has everything you need and nothing you don't.

Faith & Co. Boutique
United States
2 days using the app
December 7, 2023

Great app. Very easy to use and has a lot of good option features. It is straightforward and specific. Easy to understand using simple short words as description for easy navigation.

Naise Skin
Singapore
2 days using the app