Vitals: Reviews, Bundles, AI

Vitals: Reviews, Bundles, AI

Reviews (9,086)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its all-in-one feature set, including upsells, automation, and promotions, which streamline management and cut costs. It's noted for boosting sales and enhancing customer experience without slowing down websites. The app's ease of installation and usability make it ideal for both new and experienced store owners. Exceptional customer support is frequently highlighted, with quick and helpful responses.

September 29, 2021

This is a great app with great price, over 40 functions under 1 app and makes the loading speed faster. Important point is it has even visitor replay which is similar to Heatmap, really worth the price. Customer service no doubt, always 5 Stars.

RED STRINGS & CO.™
Hong Kong SAR
1 day using the app
September 25, 2023

I was paired with John when getting handled for customer service. I was waiting for only a minute at 11:00pm EST and John helped me greatly with my problem! I could not have asked for better customer service!

Interests at Heart
United States
1 day using the app
November 3, 2023

I would like the display to be in carousel format, apart from that im happy

Ourein
United Kingdom
About 2 months using the app
February 21, 2021

tiene muchas funciones muy buenas, la única pega es que me gustaría que estuviera en español por lo demás funciona muy bien y es muy útil.

YAMOVIP
Spain
About 1 month using the app
October 8, 2018

So far I like what I see from the crew over at Vitals. I will be launching my first Shopify store. I have spent a ton of time in the past few weeks testing a bunch of different applications. Having a vast majority of the services I am looking for under one roof is awesome. Also, Vitals is the first app I have seen so far that appears to be very open about their own app development and allow the customers to submit ideas for new services. The ability to upvote on these ideas is also fantastic. Looking forward to getting myself involved in the world of ecommerce, seems like Vitals will be a solid company to work with.

Seasonally Savvy Shopping
United States
1 day using the app
May 3, 2023

Fastest to respond, I highly recommend their service. anytime you contact them, someone will be ready to help. thank you guys.

KarGlow
United States
1 day using the app
December 2, 2023

Amazing app. Has multiple basic functionalities under 1 app.

TGL Company
India
1 day using the app
October 7, 2019

I actually am a big fan of this app. However a lot of the functions dont display or dont display properly even if you follow their instructions. Customer Support is way to slow and you have to wait for days... Im loosing way to much time cause of this

Mochinni
Switzerland
About 1 month using the app
Vitals replied September 16, 2020

Hi! Back when you contacted us we didn't provide customer support during the weekends. Now we're online 24/7 and all requests are answered lightning fast - in August 2020, for example, over 50% of all the messages were answered within 15 minutes and 98% within 3 hours: https://www.notion.so/vitals/Single-point-of-support-fef8f84f10874f6f852d191830b5550d

Looking forward to see you back :)

December 11, 2023

Really good app, has a lot of features, But could improve on the speed side. the website becomes slow by using various apps. But still very useful app

Komely
Canada
About 1 month using the app
April 3, 2021

Customer support solved my issue in minutes. Very helpful. there are lots of features you can use would reccomend

CozzyCreps
United Kingdom
About 1 month using the app