Vitals: Reviews, Bundles, AI

Vitals: Reviews, Bundles, AI

Reviews (9,084)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its all-in-one feature set, including upsells, automation, and promotions, which streamline management and cut costs. It's noted for boosting sales and enhancing customer experience without slowing down websites. The app's ease of installation and usability make it ideal for both new and experienced store owners. Exceptional customer support is frequently highlighted, with quick and helpful responses.

December 30, 2020

I installed this app after seeing a Youtuber promote it but I am very new to Shopify. I would not recommend installing this app until your store is busy if at all. The free month trial goes by fast, and you are automatically charged to your shopify account. I've been charged and I've yet to use this app at all. I'm sure it works, but its unnecessary, you can find everything for free that you need.

LUSHPLUSH17
United States
22 days using the app
Vitals replied January 6, 2021

Hi there,

Please note that all Shopify subscription-based apps follow the same principle - you install the app, approve the terms to start a free trial, and are automatically charged at the end of the free trial. The billing and charging process is handled entirely automatically by Shopify.

Trial periods are usually between 7 - 14 days, but we offer a generous 30-day trial, given that Vitals is probably the most complex Shopify app of all.

Additionally, Vitals is the only Shopify app that offers a 30-day money-back guarantee, on top of the 30-day free trial.

We hope this brings a bit of clarity on why you have been charged even if you didn't actually use our app.

November 8, 2022

Very fast customer support from John! He promptly resolved my issues and provided extra insights into improving my site.

TastySnackAsia
Singapore
About 17 hours using the app
November 5, 2023

amazing work

IPPIXBUY
Morocco
20 days using the app
Edited November 5, 2020

Great customer service. They reply to me really fast.
And solves my questions very quick
Nice job. Powerful app

Massiveshoess
China
About 16 hours using the app
March 24, 2022

I needed to update my theme and took the opportunity to install Vitals, replacing four other apps that I no longer need. The pricing is the same once those four apps are added up, and Vitals has a lot more functionality that I am looking forward to utilizing. But the main reason I am reviewing them right now is because their customer service absolutely ROCKS. I've been texting their tech reps several times an hour this entire evening, and every time I ask a question or have a problem, they are able to immediately answer or fix it for me. Literally as I type this, a tech rep is helping me fix a formatting issue with the review stars. Seriously, I am so impressed with this app!

Boutique Academia
United States
About 16 hours using the app
November 2, 2022

Top Kundenservice, sehr schnell und lösungsorientiert. Die App an sich ist sehr umfangreich und eine echte Bereicherung der Shopfunktionalität

dergoldjunge.de
Germany
About 15 hours using the app
July 14, 2023

excelente atención al cliente. Estoy probando la app y funciona de maravilla hasta donde he visto. :)

Etérea
Mexico
About 15 hours using the app
January 19, 2023

can you support me to add app to my store? contact me adsword2021@gmail.com . Many thanksssssssssssss

Ellolace
United States
About 14 hours using the app
August 10, 2023

The vitals team were very helpful and quick to respond. I needed help changing an app to match my stores theme and they helped me within minutes.

SofaShield
United States
About 13 hours using the app
Edited August 8, 2022

Feels like they havent figure it out 100%. This app has alot of features, but not all features are customizable, you will need to contact support to do many things for you. I uninstalled it due to reliability issue. I feel like the team need to focus on improving their products that constantly building new products

bandsbymanja
Singapore
16 days using the app