Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

February 15, 2024

All you need and customer service always really fast

Stoic Emporium
Netherlands
11 months using the app
February 17, 2024

Super useful for E - Commerce. It is a must have!!

Customer service agent John Paul B. is very helpful.

Dealsify
United Kingdom
About 1 year using the app
April 22, 2024

Very positive experience so far! I just started exploring Vitals app and have to say it is ticking many boxes in terms of what I need for enhancing experience for my customers on our website. I had one request for the team to change the background image for my pop up and got help pretty much instantaneously. Very pleased with the service so far and looking forward to exploring additional capabilities.

Harry's Nut Butter
Ireland
1 day using the app
February 15, 2024

This is a great app. Everything you need to be honest. Their support is always helpful.

Kiddolize
Poland
11 months using the app
January 22, 2024

This app is a must-have for any store, it has so many apps built-in and great features. The support was amazing and were able to help solve any of my queries.

Panache Stores
United Kingdom
3 months using the app
April 18, 2024

Very responsive and professional assistance. Kliphord helped me solve a problem I couldn't solve on my own. Thanks again

Chic OldMoney
France
29 days using the app
March 5, 2024

The support of John was very helpful nad resolve my problem quickly, thank you very much

Zone Solution
Estonia
5 months using the app
March 15, 2024

It is excellent if you are serious about improving your shopify store. There are so MANY options to choose from

Floyan
United States
20 days using the app
January 17, 2024

I've been using this app for a while with not many issues, every app fits perfectly within my theme. Today my app went completely down, but when i contacted the support team they had it fixed within 10 minutes! Very grateful to Miriam and the head of the support team :)

JRShops
Netherlands
4 months using the app
March 18, 2024

This app is an unbelievable value for money - as it offers 30+ apps for the price of 1!
Also, they have a world class 24/7 customer service.
I greatly recommend!!!

No One Else
United States
About 2 months using the app