Vitals: Reviews, Bundles & 40+

Vitals: Reviews, Bundles & 40+

Reviews (2,558)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its multifunctionality, which consolidates various tools like upsells, reviews, and bundles into one platform, enhancing store functionality and customer experience. This integration not only saves costs but also boosts revenue and conversions. The app is noted for its seamless operation and exceptional 24/7 customer support, with a responsive team that quickly resolves issues, significantly improving user satisfaction.

Edited October 1, 2025

This app has many great features. Here are two areas that could be improved for the future which the developers have assured me they are working on for the next version.

1. The code looks strange on checkout page. It divides the value of the giveaway product across all the items in the cart. Instead of just subtracting the one item.

2. If we want to give away just the smallest size variant, we have to create a dedicated page for that variant. The vitals app wants to give away any sized variant on that product page. It is a pain to set up a dedicated variant page to giveaway just one variant size. 

Wilderness Poets
United States
Over 3 years using the app
Vitals replied October 2, 2025

Thank you for sharing your feedback!

We’re glad to hear you’re enjoying the app overall. While the checkout code concern has already been addressed, our team is continuing to work closely with you about your concern with a specific variant. We appreciate your patience and support!

September 8, 2025

I’m extremely happy with Vitals! The app has made my Shopify store so much smoother to run, and it saves me hours of work. The features are powerful yet easy to use, and everything integrates seamlessly. The customer support team is also fantastic—quick to respond and always helpful. Vitals has gone above and beyond my expectations, and I highly recommend it to anyone serious about growing their store!"

Happy Trend
Australia
19 days using the app
September 16, 2025

the support system is great and the features are good too, though it would be great if we could have some more customizable options in the app, it would help alot

ShopLovii
Pakistan
About 23 hours using the app
September 3, 2025

que si no estan economicamente dispuestos a invertir que ni entrn pues es MUY CARA , buena pero costosa

Joie de chien
Canada
9 months using the app
August 18, 2025

Good live support

Vellany
North Macedonia
3 months using the app
July 14, 2025

Bien, très cool comme application, je vous en remercie de tout votre aide. Merci de Boutique JV pour Boutique Chat l'Heureux.

Boutique Chat l'Heureux
Canada
3 months using the app
Edited September 17, 2021

Good customer service by Michael J. , who is professional and responsible. Great Thanks!!! Bad customer service by Jed, who does not help me with my request, and close my live chat, and do not let me enter the chat anymore.

FRA'VITA
Hong Kong SAR
Over 1 year using the app
December 11, 2023

All apps in one.

Poptagg Technologies Pvt. Ltd.
India
Over 1 year using the app
Edited February 14, 2022

Thanks, Team. Without your patiently guiding me on how to solve my problems. I should be taking the whole day to figure it out. thanks, pal ...

Ezclics
Singapore
8 months using the app
May 13, 2024

Vitals is a very useful tool to increase sales in the online store, its customer service is impeccable, really very efficient. I miss that it does not have visual editing tools, such as editing texts, size, colors, etc. If they are asked to do it, they are happy to do it, but it is always preferable to be able to do it yourself. Totally recommended VITALS.

BLINK PROFESSIONAL®
Spain
Over 1 year using the app