Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to increase sales and average order value through a variety of discount options. It's praised for its user-friendly interface, seamless Shopify integration, and compatibility with other apps and themes. Merchants appreciate its excellent tracking information, customization features, and attractive front-end. The support team is recognized for their quick and knowledgeable assistance. The app's pricing is considered reasonable and it works well with multilingual and Godaddy websites. Merchants also value its ability to create urgency with enticing discount tables and calculate volume discounts from the Compare-at price.

December 3, 2018

Have just installed in my store . It was extremely simple and it took just a couple of minutes. so far looks good and works perfectly, thanks.

Brannah's
United States
1 day using the app
October 30, 2022

Would not recommend. it creates a draft order for checkout but customers get an error saying 'this invoice is not ready yet' right after they press 'Checkout'. This is an extremely important part of the checkout process and Hulkapps destroys the user experience. Support acts like everything is installed correctly which is incredibly frustrating. I'm moving on.

Quality Glass Engraving
United States
20 days using the app
HulkApps.com replied November 1, 2022

We really apologize for the inconvenience.

We are already in touch with Shopify regarding the issue reported since it does not cause due to our app. We will keep you posted.

Thank you!

January 31, 2023

I would give 100 stars if i could! The BEST app for anyone looking to offer volume discounts. This is the ONLY app which allows volume discounts AND a checkout discount too. Which means i can create marketing offers with % discounts at checkout as well as the volume discount, which no one else is able to do.
Support is great, super quick and helpful. I honestly can say this app is amazing :-)

piranhaprint-com
United Kingdom
1 day using the app
HulkApps.com replied January 31, 2023

We are excited to see you're thrilled with our app and service! If you need anything else, you know where to find us.

August 11, 2018

Terrible customer service.

Also, app is only blanket for all customers. Conditions can only be product based. No tag based conditions or anything.

Forerunner Bookstore Online Store
United States
19 days using the app
HulkApps.com replied March 13, 2019

We're sorry for your poor experience. We're hoping you could give us another chance so we can rectify some of your issues.

Edited March 22, 2019

REVIEW UPDATE: After leaving review they FINALLY after 4 days fix the problem. I will not be using this app as the problem it created isn't worth the lack of customer service contact until the review was left. I have updated my review from 1 star to 3 because app did work before they messed it up.

This app worked great but I wanted a different image for the discount and gave them a idea. They added that picture to ALL my items I have in the discount tiers. So the wrong prices were on the wrong items causing confusion and upset customers. I messaged multiple times and we are on day 4 and they still haven't fixed their mistake! I've had to refund orders and deal with angry customers for 4 days now because of this! So if you need any help GOOD LUCK! (I have learnt that the developers are based in INDIA (per service email) and not on a quick time line.)

Vinyl Supply Mart
United States
30 days using the app
HulkApps.com replied March 22, 2019

Hi there,

We hope you'll amend the review as it's not fair and let me explain why:
- First of all as you said the app works great :)
- Secondly, we love working with merchants FOR FREE and help provide unique customizations. As you know free work still costs us money and resources and we try our best to get this done asap.
- Thirdly, Our team is dispersed across the globe. I'm sending you an email from Chicago. Also, just because some of our team members are in India doesn't diminish the quality of their work and that we are all equal, regardless of where someone lives.
- Lastly, we get 100s of customization requests every day. We do our best to get things done on time for free and there is a queue which is the only fair way to make sure that we treat everyone equally.

I hope you'll amend your review. If not, we certainly understand but hope the above helps clarify the situation to the other 1000s of customers who do love us.

Thanks,

Allen

October 9, 2018

Works as described. Initially there was a problem with installing the app but the developers were able to fix the issue within days.

Haustopia
Canada
22 days using the app
HulkApps.com replied March 13, 2019

Glad you are enjoying using our app.

November 5, 2019

1 STAR IS ONE STAR TOO MANY. DO NOT GO ANYWHERE NEAR THESE COWBOYS!!!! Unless of course you want to experience the same as I did:

Installed app. Followed instructions. App didn't appear. Mailed support. Support replied saying app was ok now. Checked. Ok it displays. Then I got an email saying they have deleted my Buy Now button from my product page because it was conflicting, and also removed the coupon box from my cart page! All of this was without my permission, they just did it. I told them it wasn't the best solution but I'd try it out, and they replied saying 'yes it's fine.' I had to change the 'Add to Cart' button to 'Buy Now' (which still functioned as an 'Add to Cart' button, so made the site look unprofessional)

A week or two later I decided to use Shopify discounts as it was easier, more reliable and didn't involve losing my 'Buy Now' button, so I emailed these cowboys to restore everything they had done before I deleted the app. I got up this morning to find they had not only RESTORED the app (giving anyone who bought an EXTRA discount!) but they told me AGAIN about the conflicts and basically said 'you're welcome everything is fine!!!' It gets better...

Next I emailed again giving them step-by-step instructions as to what to restore so I could delete the app. They got back quickly saying it was all sorted, so I checked. They had't restored the Buy Now button, they hadn't restored the Coupon box, but they did manage to remove the checkout button from the checkout page!!!! So as things stand now NOBODY CAN BUY ANYTHING FROM MY STORE!!!!!!!!!!!!! But hey they still emailed to tell me I was welcome!!!!!!!!!!

This is still unresolved. I can't make out if it's all one big practical joke or not?!!!!!! DO NOT TOUCH THESE IDIOTS THEY WILL RUIN YOUR STORE!!!!!!!!!!!

UrbanDruid
United Kingdom
18 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

July 26, 2019

Its is really nice coll helpful. The Support team are first class with helping me install this onto our site. Thank you

Bulwark Technology
China
About 22 hours using the app
HulkApps.com replied July 26, 2019

Thank you for showing immense support. We are always there if you red any help in Shopify

March 29, 2022

Great App if you want to set different prices for product variants! Outstanding quick and helpful support!

immowerbung-ahrendt
Germany
About 22 hours using the app
HulkApps.com replied April 28, 2022

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image.
Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

March 4, 2019

Great app. Was easy to use and set up so that made it really convenient. I am loving the look of it, really clean!

Trendimoto
Australia
About 22 hours using the app
HulkApps.com replied March 5, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!