Reviews (661)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to notify customers about restocked items, boosting customer retention and sales. It integrates smoothly with Klaviyo, offers both manual and automatic notifications, and provides analytics useful for inventory management. Merchants find it easy to install, user-friendly, and reliable across different themes and platforms. The support team is praised for being responsive and helpful, often providing quick solutions and useful customizations.
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Excellent and prompt service. I would recommend Swym to others! Our custom request was handled in a timely manner to accommodate our urgent timeline. Thank you!
All good so far. Great customer service. Good help in the beginning. minimum 100 characterssssssssssssss.
We have only been using this app for a short amount of time but so far its been great for recording customer details and being able to contact them when a product comes back in stock.
The team have been super responsive and helpful with assisting in making sure it looks completely right on our website.
The best customer service I have ever experienced! Product is really great! First I thought I couldn't use it because I'm very picky about the design on my page, but customer service helped me and changed the design until I was happy. And this is even on the free part of the app. I can def recommend!
Installed the app to keep track of demand for out of stock products which is does perfectly. I had some issues getting it set up and running with my theme but the support team are ON THE BALL with helping, even adjusting the app on their end so that it would work exactly how I wanted it to with my store.
Free features was exactly what I needed. Customer service was quick to answer any questions we had. Thank you
Thanks so much for your kind review, appreciate hearing from you. And great to hear that the free features are working well for you.
We just added this app to our store on the basic free level and so far so good! Our customers use consistently when their fav product is out....helps us stay connected to our customers about product inventory! Support is very helpful and quick responses to our questions is excellent!
Thank you for your very kind words, we appreciate hearing from you. It's great to hear that customers are using the app, that's always the most satisfying part of it. Glad we were able to help :)
I recently installed this app & have been very happy with the performance. Support is super quick to respond and assist with questions.
I'm puzzled over the many great reviews this app has received. This app was a headache from start to finish. The setup wasn't too smooth either, it didn't update changes I made and really wasn't intuitive. Ridiculously expensive for any valuable features, I couldn't even disable the email send outs on the 15 USD Starter plan. Support was slow, left me hanging for more than a week after which I noticed that they never helped with my issue.
It probably does what it promises on the Pro plan, but if I knew that the real cost would be 50USD a month I would have never touched it.
after installing the app, i've noticed it was not working for my theme, so i've emailed Swym Support team, almost immediately Thirumagal responded to my email. after taking a short video to show them the issue, the very next day the app is working for my online store. Now i can see which are the products that are OOS & has a high demand on my site, we would order more in the future. those that are OOS & no demand, we know there is no point restocking again.