Reviews (1,736)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer communication via WhatsApp, SMS, and push notifications, noting its effectiveness in increasing conversions and reducing cart abandonment through automated, personalized messages. Key features include a unified platform for multiple communication channels, a user-friendly interface, and advanced automation for targeted messaging. The app is also praised for its reliable and fast message delivery. Additionally, the responsive and helpful customer support is frequently highlighted, aiding in an easy setup process.

February 9, 2019

Just started. So far easy and I hope it works. Will let you know later is it is good but so far so good.

NATASHA TONIC
United States
About 1 year using the app
March 9, 2020

Lovely apps and user friendly, just a few steps then done. Try it and it is easy, helps or not just depends of different shop's needed.

Chanceuxx
Hong Kong SAR
About 1 year using the app
Edited November 25, 2018

I used this to quickly add a pop up for cyber monday. So so easy to use and design to match the look of our site with lots of controls on how and when to see the pop up.

Juniper Boutique
United States
About 1 year using the app
Edited November 28, 2018

I really like how quick and easy this app is to set up. I love all the Hextrom apps, they are really well thought through and oh so useful. Exactly on the ball for what a marketer needs.

Immortelle Skin Care
Australia
About 1 year using the app
Edited April 13, 2019

Haven't really had the chance to use this much yet but seems very useful and its super easy to set up!

Duncan Quinn
United States
About 1 year using the app
October 17, 2018

I just implemented the abandoned cart automation. It was super simple and very straight forward. The best part is it does so much for free. I am excited to see how well it works. But if it works like the other free apps by Hextom it will be great. I currentlu use theikr shipping banner app,It is awesome. Seriousl, had an automated and customized banner up and live in just a few minutes, and it was free. Thanks Hextom. Keep making great apps!

Wall Street Western
United States
About 1 year using the app
Edited December 23, 2018

I set this up to automatically inform my customers that their order has been received and is in process and to keep them informed until delivery. It saves me an enormous amount of time I would spend doing this on my own. Love it!!!

Bling by MarcieDarling
United States
About 1 year using the app
December 9, 2018

awesome app cant operate without it! totally changed how i interact with my customers, it streamlined the checkout process for return visitors

tribecapparel
United States
About 1 year using the app
January 21, 2019

superb services keep helping small business ,thanks for your support I really recommend this app.thank you

Kool Day
United States
About 1 year using the app
December 30, 2019

I used this app to help me reach my customers and potential customers to be able to make more sales. This app has really started getting me more views which leads into money.

Bossladys Boutique
United States
About 1 year using the app