Reviews (309)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its streamlined communication and customer engagement tools, noting significant time savings and increased efficiency. Features like abandoned cart recovery and automated personalized messaging based on customer behavior are highlighted for boosting conversion rates. The user-friendly interface, reliable message delivery, and responsive support team further enhance its effectiveness in merchant operations.

June 13, 2025

We've been using the Hextom app for a few months now on our Shopify store, and it's become an absolute must-have. It's incredibly user-friendly, and the time it saves is unbelievable. Whether you're bulk editing products, scheduling updates, or automating simple tasks that would otherwise take hours, Hextom gets the job done smoothly and reliably.

What really stands out is the flexibility and ...

Adonis King Collection
United States
About 4 years using the app
May 7, 2025

We really wanted this app to work for us, but it’s been a frustrating experience from the start. Basic functionality is unreliable — WhatsApp messages either don’t send, go to only a small percentage of our subscribers, or take over an hour for the included link to redirect users to our landing page. At one point, their own landing page domain expired, so our customers were sent to a broken link ...

Popsy Clothing
United Kingdom
About 2 months using the app
May 4, 2025

Es una plataforma muy interesante con muchas opciones, creo que bastante segura y perfecta para hacer crecer tu negocio. BAstante amigable, y con opciones que otras no tienen como web push y sms

Metayantra México
Mexico
16 days using the app
May 11, 2025

Great app. Very easy to install and set up, plus the addition of the WhatsApp support is nice.

Divinely Scribed
United States
2 minutes using the app
November 8, 2024

I've had a great experience using Hextom for my Shopify store. The app makes it easy to reach customers with WhatsApp, SMS, and push notifications all in one place. Setting up automated messages was straightforward, and it’s been helpful for engaging with customers without needing to spend a lot of time manually messaging. My customers appreciate the updates and reminders, which has helped with ...

Home 4U
Saudi Arabia
3 days using the app
June 30, 2025

All of Hextom has a nice experience and tech support

Gourami
Hong Kong SAR
11 minutes using the app
May 6, 2025

This is really good

Muscle Reload Nutrition
India
About 1 hour using the app
March 12, 2025

good service

The Felix Store
India
13 days using the app
March 24, 2025

nice plateform

Pionex Fab
India
3 days using the app
January 31, 2025

Only just started doing e-commerce but Hexton helps me to send customers sms and what's app order notifications, has abandon cart recovery and its free!

Opulence
United Kingdom
3 minutes using the app