Reviews (1,777)

Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and driving sales through its unified messaging interface and automation features like abandoned cart messages and order confirmations. They appreciate the analytics dashboard for optimizing marketing strategies and praise the app's reliability, speed, easy setup, and responsive customer support. Many find it effective in streamlining customer interactions and improving conversion rates.

July 25, 2024

Ainda não enviamos nenhuma mensagem.

Minha loja
Brazil
4 months using the app
Hextom replied August 8, 2024

Hello,

We’re sorry to hear you had trouble getting started with our app. It appears the initial setup wasn't fully completed, which might be why it’s not working as expected.

We’ve reached out several times via email but haven't received a response. When you have a moment, could you please check your inbox and junk folder for our messages? If you can get back to us at help@hextom.com, we'll assist you in completing the setup according to your preferences, ensuring everything works perfectly for you.

We look forward to resolving this for you.

July 5, 2024

I recently had the opportunity to try out Hextom's WhatsApp, SMS & Push app, and I must say, it's been a game-changer for my business. As an e-commerce entrepreneur, staying connected with customers is crucial, and Hextom has made it incredibly easy.

Firstly, the setup was a breeze. Within minutes, I integrated the app with my store and started exploring its features. The ability to send WhatsApp messages, SMS notifications, and push notifications all from one platform is a huge plus. It saves me time and ensures my messages reach customers on their preferred channels.

The app's automation features are impressive. I can set up personalized messages based on customer behaviors, such as abandoned carts or order confirmations. This has significantly boosted our conversion rates and reduced cart abandonment.

Moreover, the analytics dashboard provides valuable insights into campaign performance. I can track open rates, click-through rates, and engagement metrics in real-time, allowing me to optimize my marketing strategies effectively.

Customer support has also been exceptional. Whenever I've had questions or needed assistance, their team has been quick to respond and genuinely helpful.

Overall, Hextom's WhatsApp, SMS & Push app has exceeded my expectations. It's a must-have for any online business looking to enhance customer communication and drive sales. I highly recommend giving it a try.

BigFreakinDeals™
United States
8 days using the app
April 5, 2024

I recently started using Hextom: WhatsApp, SMS & Push, and I'm thoroughly impressed with its capabilities. The app seamlessly integrates multiple communication platforms, which has significantly streamlined my messaging and notification processes. The user interface is intuitive and user-friendly, making it easy to navigate and customize settings to my preferences.

The ability to manage WhatsApp, SMS, and push notifications from a single platform is a game-changer. It has enhanced my productivity by reducing the time spent switching between different apps. The app's reliability and speed are commendable, ensuring that messages are sent and received without delays.

Customer support deserves a special mention. They are responsive, helpful, and genuinely invested in resolving any issues or answering questions, enhancing the overall user experience.

Whether for personal use or business communication, Hextom: WhatsApp, SMS & Push is a robust tool that delivers on its promises. It's a valuable asset for anyone looking to streamline their communication processes. I highly recommend giving it a try!

diastasisrehab
United States
About 2 months using the app
October 8, 2024

I am trying it at this stage. It looks nice and easy. I will definitely share the results.

Dinossi
United Kingdom
About 1 hour using the app
September 30, 2024

VERY GOOD

My Store
United States
About 2 months using the app
September 14, 2024

Amazing , Pricing is Fair and Features are versatile!

My Store
India
4 months using the app
July 10, 2024

Just starting out with it seems simple and easy to use

Surefire Distribution & Services
South Africa
5 months using the app
October 30, 2024

Love and respect

JiMZONE
India
1 day using the app
October 24, 2024

Review in exchange

Cased iT.
India
26 days using the app
September 25, 2024

The best

Dentist Depots
India
2 months using the app